You will manage the day-to-day operations of the application support team, providing technical guidance and mentorship to ensure high-quality service. Additionally, you will handle escalated technical issues, oversee ticket resolution, and collaborate with cross-functional teams to improve processes and system performance.
The Payroll Officer will manage end-to-end payroll processes for multiple clients, ensuring timely and accurate delivery of payslips and statutory reports. They will also maintain client relationships, handle pension administration, and assist in training team members.
