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Drees & Sommer SE

Remote Job Openings at Drees & Sommer SE (2)

Service Customer Success (w/m/d)

Germany 0-2 yrs exp Sales

The role involves managing customer inquiries via a ticketing system, troubleshooting user issues, and providing expert advice on product usage. Additionally, the candidate will support customer onboarding, create help center content, and facilitate training sessions.

2nd and 3rd Level IT Support Technician

Spain 5-10 yrs exp Support

Provide advanced Level 2 and Level 3 technical support to internal global users via ticketing systems and remote tools. Perform system and network administration tasks to ensure stable IT services across multiple time zones.