Design and optimize enterprise-grade AI conversation experiences across chat, voice, SMS, and email channels. Collaborate with customers and internal teams to build evaluation frameworks and translate field insights into platform improvements.
Serve as a technical advisor to enterprise prospects to integrate Decagon's AI-native platform into complex ecosystems. Partner with Account Executives to architect generative AI experiences and deliver tailored technical demonstrations.
This role involves serving as a technical advisor and trusted consultant to enterprise prospects, driving value-based solutioning and integration of the AI-native platform into complex customer ecosystems. The engineer will partner with Account Executives to discover solutions and architect generative AI experiences for end users.
