CRI Advantage

The Senior ServiceNow Project Manager leads high-impact ServiceNow implementations by managing concurrent projects, budgets, and cross-functional teams. They act as a liaison between technical teams and business stakeholders to ensure project milestones are met through disciplined Agile and Scrum methodologies.

The Senior ServiceNow Solution Business Analyst will lead requirements gathering, define user stories, and ensure solutions align with business objectives across the ServiceNow platform. They will also facilitate stakeholder workshops, manage testing processes, and provide ongoing support to improve system performance and client capabilities.