Crecera Brands

The Senior Sourcing Specialist transforms product needs into sourcing plans, managing the end-to-end process of identifying and onboarding suppliers. This role focuses on negotiating supply agreements, managing supplier performance, and executing cost-saving strategies across the product portfolio.

The Customer Experience Specialist is responsible for answering customer questions and resolving inquiries regarding orders, products, and pricing, consistently aiming to exceed expectations and achieve First Call Resolution. This role requires resolving customer complaints with urgency while effectively communicating with internal partners and customers across multiple platforms.