Convo Communications

The Software Engineer II designs, builds, and maintains mission-critical software systems using a mix of legacy components and modern microservices. Responsibilities include developing production-ready code, managing operational risks, and collaborating with cross-functional teams to ensure system stability and scalability.

The role is responsible for coordinating and scheduling interpreter coverage for various planned services to ensure customer commitments are met. It involves managing resource allocation, mitigating coverage risks, and collaborating with internal teams like Finance and Operations.