The role involves analyzing and documenting business requirements for non-domestic rates software based on legislative changes. You will facilitate workshops, produce high-level requirements, and support development and testing teams throughout the software lifecycle.
The role involves managing complex Council Tax billing duties including moves, discounts, exemptions, and reliefs. You will also be responsible for handling escalation calls from customers regarding complex billing queries.
The role involves performing financial reconciliations for local authority contracts, including Revenues and Benefits systems and payment interfaces. Additionally, the officer will produce financial reports, manage payment files, and complete government returns.
The role involves supporting database migration through data cleansing, validation, and system reconciliation. You will work collaboratively with internal and external partners to ensure the migration process is accurate and efficient.
The role involves managing NNDR valuation, recovery, and housekeeping tasks to ensure accurate business rates accounts. You will also provide technical support to customers and mentor colleagues to maintain high service standards.
The role involves conducting detailed analysis of 220 Business Improvement District accounts to identify reasons for non-payment. Additionally, the officer will encourage payment and prepare pre-summons documentation for legal court action.
The successful candidate will implement CAB, CAR, and CAASI modules on the NEC (Northgate) database. They will be responsible for systems administration tasks within the Revenues and Benefits department.
