Manage the Council's financial assets by ensuring accurate assessment and efficient recovery of business rates. Deliver services that meet statutory requirements and performance goals while maintaining high customer service standards.
The role involves assessing applications for Housing Benefit and Council Tax Reduction in accordance with relevant legislation. You will manage discretionary financial support schemes and ensure accurate processing of claims using Civica OpenRevenues.
The role involves assessing Housing Benefit and Council Tax Support applications in accordance with legislation and service standards. You will also handle customer enquiries, manage overpayment recovery, and maintain accurate records within the council's computer systems.
