Boomerang Marketing

The role involves leading end-to-end Zendesk implementations and optimising ticketing workflows while implementing AI features for customer interactions. The consultant will also serve as a trusted advisor, translating business requirements into scalable solutions.

The Zendesk Solution Consultant will lead end-to-end Zendesk implementations and optimize ticketing workflows while implementing AI features. They will serve as a trusted advisor, translating customer requirements into scalable solutions and ensuring alignment with various internal teams.