The Senior Manager will oversee all client and cardholder support operations, including technical incident management and service level performance. They will also lead the modernization of support infrastructure through automation and AI while managing vendor relationships and enterprise client communication.
The Billing & Collections Manager will lead the transition from manual invoicing to an automated billing engine while managing the full billing lifecycle. This includes overseeing accounts receivable, resolving billing discrepancies, and reporting on key financial metrics to leadership.
The Billing & Collections Manager will lead the transition from manual invoicing to an automated billing engine while managing the full billing lifecycle. This includes overseeing accounts receivable, reconciling billing to the general ledger, and reporting on key performance indicators.
Design, build, and maintain scalable data pipelines and infrastructure using AWS and Terraform. Partner with cross-functional teams to develop data models and ETL processes that support financial reporting and analytics.
The role involves acquiring Tier-1 partners such as consulting firms and service providers while managing the full partnership lifecycle. Key duties include designing enablement sessions, conducting account mapping, and auditing the existing partner portfolio to drive pipeline velocity.
Design, build, and maintain scalable data infrastructure and fault-tolerant pipelines using AWS and Terraform. Partner with cross-functional teams to translate business requirements into durable data solutions for analytics and financial reporting.
Lead the full sales cycle from lead generation to closing margin-rich business within key fintech and banking verticals. Develop rigorous territory plans and maintain a robust pipeline through proactive prospecting and executive engagement.
Own the full product lifecycle for a defined area of the payments platform, from discovery and problem framing to launch and outcome measurement. Partner with engineering and design to translate business goals and compliance constraints into clear, prioritized specifications.
Lead the day-to-day client operations, focusing on technical incident management and the implementation of AI-driven support automation. Manage high-value enterprise accounts and oversee the modernization of support infrastructure and team leadership.
