The HR support assistant is responsible for interpreting and explaining HR policies and programs to internal and external clients. They manage employee record transactions, resolve complex cases, and ensure data accuracy across various systems.
The payroll assistant is responsible for resolving payroll-related inquiries from employees and managers via various channels while ensuring compliance with laws and collective agreements. They must accurately process payroll transactions, manage tax documents, and maintain high levels of employee satisfaction.
Respond to and resolve employee and manager payroll inquiries, explain compensation and tax documents, and redirect requests when appropriate. Process payroll-related documents and reports, correct discrepancies, ensure compliance with laws and collective agreements, and address complex cases including overpayments.
Design and define the architecture of technological solutions while ensuring alignment with business objectives, security standards, and industry best practices. Collaborate with technical teams and stakeholders to guide transformation initiatives and provide expert consulting on system modernization.
