Manage the patient relations team focusing on outreach, inbound calls, and the handoff of accounts to external collections. Oversee escalated patient disputes and track AR aging and self-pay recovery performance.
beBright
4 Remote Job Openings at beBright
The specialist manages outbound and inbound patient communications regarding outstanding balances and payment arrangements. They are responsible for resolving billing inquiries and accurately documenting all interactions in the patient ledger.
Handle inbound and outbound patient communications to manage scheduling and convert new patient inquiries across a network of dental practices. Maintain accurate documentation in PMS/CRM systems while meeting specific performance targets for call quality and answer rates.
This role manages operational performance across multiple dental practices while leading the implementation and training of Curve dental software. The manager partners with clinical teams and administrators to improve workflows, monitor KPIs, and ensure technology adoption.
