Automatiq

Manage end-to-end payroll, benefits, and leave administration for US employees and contractors. Oversee the company's equity program and ensure compliance with federal, state, and local tax regulations.

Own and execute paid acquisition strategies for both B2B broker products and the Lysted mobile app. Manage the full demand generation budget, build tracking infrastructure, and report on revenue-driven KPIs like CAC and ROAS.

Analyze market data and historical trends to effectively price ticket inventory using proprietary software. Act as the primary point of contact for clients to discuss pricing strategies and account performance.

The agent is responsible for sourcing replacement tickets to prevent order cancellations and penalties. This includes documenting processes in Monday.com and SkyBox while communicating with marketplaces and sellers.

The analyst will own the architecture and effectiveness of customer operations tooling, establish performance visibility across teams, and build automation, reporting, and operational frameworks to enable scalable service delivery. Key duties include serving as the primary administrator for core platforms like Intercom and designing scalable workflows supporting Support, Customer Success, and Partner Operations.