Provide Tier 2/3 technical support for enterprise applications, infrastructure, and networks while managing incidents through the ServiceNow ITSM platform. Contribute to root-cause analysis, service improvement, and the development of technical documentation and standard operating procedures.
The Cloud Network Engineer will design, implement, and troubleshoot secure network connectivity across cloud, hybrid, and on-premises environments. They are also responsible for monitoring network health, managing infrastructure changes, and maintaining accurate technical documentation.
The Cyber Lead Auditor will provide independent technical leadership by designing audit-defensible testing strategies and supervising evidence collection for state programs. They will also conduct quality assurance reviews, lead technical briefings, and support urgent incident-specific analysis as required.
The Junior Trainer will develop and deliver geospatial training materials, presentations, and technical demonstrations for the Homeland Security community. They will also provide customer outreach, troubleshoot technical issues, and conduct research to support client needs.
Serve as the operational backbone of the patient journey by providing omnichannel support via phone, email, and chat. Coordinate between clinical teams and patients to resolve complex inquiries and optimize healthcare workflows.
The GIS Systems Architect will be responsible for designing, developing, and maintaining advanced geospatial system architectures to support federal government programs, providing technical leadership in systems engineering and cloud-based geospatial solutions. This role involves collaborating with stakeholders to assess needs, recommend technologies, and ensure systems are scalable, secure, and compliant with federal standards.
The GIS Project Manager will lead program coordination and delivery for a Department of Homeland Security initiative, acting as the primary representative to DHS. They will provide strategic oversight and ensure alignment across geospatial and IT functions.
