The Engineering Manager will lead a team of 4-6 engineers, focusing on career development, performance management, and technical execution. They will bridge the gap between business strategy and technical implementation, ensuring high-quality delivery and architectural integrity.
The analyst will serve as the primary point of contact for educational institutions and financial stakeholders, providing humanized and efficient support across multiple channels. They are responsible for resolving complex requests, ensuring SLA compliance, and proactively identifying opportunities for continuous improvement in the customer journey.
The coordinator will lead the strategy and execution of referral and expansion programs across the Arco Educação ecosystem to drive B2B growth. They will collaborate with internal teams like Customer Success and Sales to map opportunities, optimize lead generation, and manage the performance of the referral channel.
The specialist will manage and ensure the high availability of collaboration tools, directories, and identity management solutions. They will also lead technical projects, manage endpoint lifecycles, and act as a level 3 escalation point for critical infrastructure incidents.
You will build AI-driven products such as agents, chatbots, and automated data systems to enhance the company's educational platform. You will also collaborate with Data Platform and Analytics Engineering teams to ensure system reliability and performance in production.
The coordinator will lead the information security team, overseeing technical strategy, governance, and offensive security operations. They are responsible for mentoring staff, managing security roadmaps, and ensuring alignment with business goals and compliance frameworks.
The analyst will conduct financial negotiations to recover outstanding payments and resolve issues related to invoices and agreements. They are responsible for maintaining high-quality customer interactions while ensuring all activities are documented accurately in company systems.
You will lead end-to-end design projects, transforming complex problems into intuitive digital experiences while collaborating with product and engineering teams. Your role involves conducting user research and utilizing data to drive design decisions that align with business objectives.
Design and develop high-impact microservices ensuring security, high availability, and resilience. Translate business requirements into technical designs and promote best practices through code reviews and technical documentation.
Lead the design, evolution, and maintenance of complex data pipelines to ensure scalability and reliability. Translate business needs into technical modeling rules while establishing systemic quality and reliability standards.
