Arco Educação

Analista de Atendimento Júnior - (Temporário 03 meses)

Arco Educação · Contract, Full Time · 2 hours ago

Arco Educação

🌎 Germany ⭐ 0-2 yrs exp 💼 Others

The analyst will handle escalated customer cases, perform multichannel support, and ensure high-quality resolution of demands. They will also monitor performance indicators, manage case backlogs, and contribute to the continuous improvement of support processes.

crm

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Supervisor(a) de Atendimento

Arco Educação · Full Time · 2 hours ago

Arco Educação

🌎 Germany ⭐ 5-10 yrs exp 💼 Others

Lead and develop the customer service team to ensure high performance and engagement while managing operational indicators like TPR, TAT, TEI, and CSAT. Actively identify structural bottlenecks and collaborate with technology and onboarding teams to implement scalable solutions and improve service processes.

crm onboarding

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Analista de Atendimento I Cobrança - Temporário (03 meses)

Arco Educação · Part Time · 3 days ago

Arco Educação

🌎 Germany ⭐ 2-5 yrs exp 💼 Others

The analyst will conduct financial negotiations to recover outstanding payments and resolve issues related to invoices and agreements. They are responsible for maintaining high-quality customer interactions while ensuring all activities are documented accurately in company systems.

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AI Engineer I

Arco Educação · Full Time · 4 days ago

Arco Educação

🌎 Germany ⭐ 2-5 yrs exp 💼 Software Development

Develop and optimize AI solutions using LLMs and generative models to impact educational products. Collaborate with product, engineering, and pedagogical teams to translate business needs into technical implementations.

git machine-learning

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SR AI Engineer

Arco Educação · Full Time · 4 days ago

Arco Educação

🌎 Germany ⭐ 5-10 yrs exp 💼 Software Development

The Senior AI Engineer will lead the development of high-impact AI solutions using LLMs and generative models to enhance educational products. They will act as a technical reference for the team, overseeing architectural choices and optimizing AI development pipelines.

git machine-learning

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Supervisor(a) de Operações - Temporário

Arco Educação · Part Time · 5 days ago

Arco Educação

🌎 Germany ⭐ 2-5 yrs exp 💼 Others

The supervisor will lead and develop the customer service team, ensuring operational efficiency and high-quality service standards. They are responsible for monitoring performance metrics, optimizing processes, and managing team resources to meet strategic goals.

feedback

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Data Scientist I

Arco Educação · Full Time · 5 days ago

Arco Educação

🌎 Germany ⭐ 0-2 yrs exp 💼 Software Development

You will collaborate with the Data Science and business teams to develop analytical solutions that generate real impact for the company. This includes building predictive indicators, machine learning models, and AI applications for pricing, credit, and fraud prevention.

machine-learning python data-science science supply-chain

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Product Manager II

Arco Educação · Full Time · 6 days ago

Arco Educação

🌎 Germany ⭐ 2-5 yrs exp 💼 Product

Define the vision, strategy, and roadmap for critical educational products while ensuring alignment with business goals and technical feasibility. Lead discovery and delivery processes by collaborating with engineering, design, and data teams to drive product impact.

sql fintech

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Product Designer II

Arco Educação · Full Time · 6 days ago

Arco Educação

🌎 Germany ⭐ 2-5 yrs exp 💼 Design

You will lead end-to-end design projects, transforming complex problems into intuitive digital experiences while collaborating with product and engineering teams. Your role involves conducting user research and utilizing data to drive design decisions that align with business objectives.

saas product-designer

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SR Product Designer

Arco Educação · Full Time · 6 days ago

Arco Educação

🌎 Germany ⭐ 5-10 yrs exp 💼 Design

Lead end-to-end design projects from problem discovery to implementation while contributing to product strategy. Act as a technical reference within the team, mentoring junior designers and ensuring consistency across the design system.

saas product-designer

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SR Product Manager

Arco Educação · Full Time · 6 days ago

Arco Educação

🌎 Germany ⭐ 5-10 yrs exp 💼 Product

Lead the strategy and evolution of critical products to solve pedagogical or financial problems while aligning with the company's educational system vision. Manage the full product lifecycle, including discovery, delivery, and stakeholder alignment to ensure high-impact results.

sql fintech

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Software Engineer II - Front End

Arco Educação · Full Time · 7 days ago

Arco Educação

🌎 Germany ⭐ 2-5 yrs exp 💼 Software Development

Design and develop high-impact frontend solutions for web platforms, translating business requirements into efficient technical architectures. Collaborate through code reviews and pair programming while maintaining technical documentation and promoting software quality.

javascript react testing vue

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Software Engineer II - Backend

Arco Educação · Full Time · 7 days ago

Arco Educação

🌎 Germany ⭐ 2-5 yrs exp 💼 Software Development

Design and develop high-impact microservices ensuring security, high availability, and resilience. Translate business requirements into technical designs and promote best practices through code reviews and technical documentation.

python golang

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Consultor(a) Comercial - Soluções de Finanças e Gestão Escolar

Arco Educação · Full Time · 10 days ago

Arco Educação

🌎 Germany ⭐ 2-5 yrs exp 💼 Others

Manage the end-to-end sales funnel to close large accounts and negotiate complex contracts for school finance and management solutions. Build strong relationships with educational decision-makers and C-level executives to propose customized solutions based on their challenges.

erp sem crm

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Analista de Contratos SR | Governança de TI

Arco Educação · Full Time · 12 days ago

Arco Educação

🌎 Germany ⭐ 5-10 yrs exp 💼 Others

Manage the full lifecycle of IT contracts from onboarding to renewal and termination while ensuring governance of suppliers. Identify cost optimization opportunities and support integration processes resulting from acquisitions.

sql excel sourcing onboarding

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Design

Arco Educação · Full Time · 17 days ago

Arco Educação

🌎 Germany ⭐ 5-10 yrs exp 💼 Design

Translate strategic briefings into high-impact visual solutions for 360 campaigns, branding, and digital communications. Develop consistent visual identities and integrate generative AI tools to optimize creative workflows and productivity.

adobe-creative-suite creative

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Coordenador de Operações

Arco Educação · Full Time · 24 days ago

Arco Educação

🌎 Germany ⭐ 5-10 yrs exp 💼 Others

Lead and develop a team of analysts and assistants to ensure the flawless execution of store opening campaigns. Manage strategic projects and operational improvements while interfacing with multiple stakeholders to drive data-driven decision-making.

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Coordenador(a) Onboarding

Arco Educação · Full Time · a month ago

Arco Educação

🌎 Germany ⭐ 5-10 yrs exp 💼 Others

Lead the onboarding team to ensure a seamless customer implementation journey from commercial handoff to full activation. Manage client portfolios, track operational indicators, and collaborate with cross-functional teams to optimize processes and scalability.

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Coordenador(a) de Design

Arco Educação · Full Time · 2 months ago

Arco Educação

🌎 Germany ⭐ 5-10 yrs exp 💼 Design

Lead and inspire a team of designers to ensure aesthetic excellence and visual consistency across multiple brands and 360 campaigns. Manage daily workflows, conduct creative critiques, and integrate generative AI tools to enhance productivity and innovation.

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SR AI Engineer

Arco Educação · Full Time · 2 months ago

Arco Educação

🌎 Germany ⭐ 5-10 yrs exp 💼 Software Development

Lead the technical development of Applied AI Engineering, focusing on LLM applications, vector databases, and agentic systems. Identify business opportunities for AI and optimize the development stack including CI/CD and validation pipelines.

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Analytics Engineer II

Arco Educação · Full Time · 2 months ago

Arco Educação

🌎 Germany ⭐ 2-5 yrs exp 💼 Software Development

The role involves collaborating with business areas to translate needs into quantitative metrics and data modeling solutions. Responsibilities include architecting analytical data structures and orchestrating data pipeline workflows.

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Supervisor(a) de SDR

Arco Educação · Full Time · 2 months ago

Arco Educação

🌎 Germany ⭐ 2-5 yrs exp 💼 Sales

Develop and lead the SDR team while monitoring demand generation metrics and lead quality. Analyze performance indicators to create agile recovery plans and align product strategies with related areas.

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Gerente Comercial - Soluções Financeiras para Escolas

Arco Educação · Full Time · 2 months ago

Arco Educação

🌎 Germany ⭐ 5-10 yrs exp 💼 Others

Lead the commercial journey for small to medium private schools, managing strategic negotiations with multiple stakeholders. Oversee and develop a team of consultants while ensuring pipeline quality and alignment with marketing, product, and CS teams.

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Analytics Engineer I

Arco Educação · Full Time · 2 months ago

Arco Educação

🌎 Germany ⭐ 2-5 yrs exp 💼 Software Development

The role involves collaborating with business areas to define data modeling solutions and translating business concepts into quantitative metrics. You will be responsible for architecting analytical data models and orchestrating data pipeline workflows.

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SR Data Platform Engineer

Arco Educação · Full Time · 2 months ago

Arco Educação

🌎 Germany ⭐ 5-10 yrs exp 💼 Software Development

Design and implement complex platform solutions, including high-scale pipeline architectures and data modeling. Act as a technical reference for production troubleshooting, cost optimization, and leading the resolution of technical debt.

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SR Analytics Engineer

Arco Educação · Full Time · 3 months ago

Arco Educação

🌎 Germany ⭐ 5-10 yrs exp 💼 Software Development

Lead the design, evolution, and maintenance of complex data pipelines to ensure scalability and reliability. Translate business needs into technical modeling rules while establishing systemic quality and reliability standards.

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Analista de Atendimento I | Crédito - Temporário (03 meses)

Arco Educação · Part Time · 3 months ago

Arco Educação

🌎 Germany ⭐ 0-2 yrs exp 💼 Others

The analyst will serve as the primary point of contact for families and partner schools, managing inquiries regarding payments, billing, and credit contract formalization. They are responsible for maintaining high performance, meeting SLAs, and mapping customer feedback to improve operational processes.

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AI Engineer I

Arco Educação · Full Time · 4 months ago

Arco Educação

🌎 Germany ⭐ 2-5 yrs exp 💼 Software Development

The role involves developing AI applications using LLMs, vector databases, and multi-agent systems. You will also build data pipelines and create backend and frontend components to validate AI concepts.

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Analista de Negócios II

Arco Educação · Full Time · 4 months ago

Arco Educação

🌎 Germany ⭐ 2-5 yrs exp 💼 Others

The Business Analyst will identify and structure complex business problems while analyzing data to validate hypotheses and support strategic decision-making. They are responsible for monitoring experiments, formulating business policies, and communicating findings to leadership.

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Analista de GRC e Controles de SI Sênior

Arco Educação · Full Time · 5 months ago

Arco Educação

🌎 Germany ⭐ 5-10 yrs exp 💼 Others

The role involves continuous IT auditing through periodic technical tests to validate security controls, alongside leading data governance initiatives for the company. Key duties include managing cyber risk via CSPM and scanners, supporting internal/external audits, and ensuring compliance with DLP and data classification policies in complex data environments.

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Consultor(a) Comercial - Soluções Financeiras

Arco Educação · Full Time · 6 months ago

Arco Educação

🌎 Brazil ⭐ 5-10 yrs exp 💼 Others

The role involves developing deep knowledge of the education sector and managing the entire sales funnel, focusing on converting and closing large accounts through complex contract negotiations. Responsibilities also include building strong relationships with decision-makers to propose customized financial solutions.

erp sem crm

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Vaga Afirmativa PCD | Analista de Atendimento Jr

Arco Educação · Full Time · 6 months ago

Arco Educação

🌎 Germany ⭐ 0-2 yrs exp 💼 Others

You will establish a relationship of enchantment and trust with our clients, ensuring quality service within the agreed SLA. Additionally, you will map feedback during service interactions and proactively resolve issues for families.

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Coordenador(a) de Redação

Arco Educação · Full Time · 7 months ago

Arco Educação

🌎 Germany ⭐ 5-10 yrs exp 💼 Others

The role involves leading and developing the in-house writing team while ensuring the quality and consistency of written communication across various brands. The coordinator will translate strategic narratives into clear and effective texts and work collaboratively with multiple marketing functions.

copywriting crm

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Engineering Manager

Arco Educação · Full Time · 8 months ago

Arco Educação

🌎 Germany ⭐ 5-10 yrs exp 💼 Others

The Engineering Manager will translate the company's strategic objectives into clear, actionable goals for the team and lead complex projects while monitoring success metrics. They will also optimize workflows to enhance team productivity and ensure continuous alignment with Product Managers and Designers.

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