Lead the technical development of Applied AI Engineering, focusing on LLM applications, vector databases, and agentic systems. Identify business opportunities for AI and optimize the development stack including CI/CD and validation pipelines.
Arco Educação
33 Remote Job Openings at Arco Educação
Coordinate the cross-brand order generation team to ensure productivity and quality. Focus on the continuous improvement of operational processes.
Provide operational support for order management and customer service routines, ensuring correct execution and quality of records. Manage cases within Salesforce and handle internal demands via Slack while maintaining operational efficiency.
Lead end-to-end design projects from problem discovery to implementation, collaborating with Product Managers and Engineering. Create intuitive interfaces, conduct user research, and contribute to the evolution of the Design System.
Advogado(a) - Governança de Privacidade e ECA Digital
Arco Educação
·
Full Time
·
2 days ago
Arco Educação
Manage and monitor security KPIs, KRs, and KRIs while acting as a technical filter for operational demands. Ensure compliance with LGPD and Digital ECA, and support the implementation of AI governance frameworks.
The role involves collaborating with business areas to translate needs into quantitative metrics and data modeling solutions. Responsibilities include architecting analytical data structures and orchestrating data pipeline workflows.
Responsible for ensuring process quality and building productivity and quality dashboards for various brands. Manages stakeholders to align premises and validates data bases and indicators.
Support the management of structural and multidisciplinary projects while building dashboards to monitor contract quality indicators. Focus on continuous improvement and internal process execution to ensure high-quality contract management.
Develop and lead the SDR team while monitoring demand generation metrics and lead quality. Analyze performance indicators to create agile recovery plans and align product strategies with related areas.
Support operational and analytical routines for the Operations and Customer Success areas. Monitor indicators, organize information, and collaborate with leadership to identify operational efficiency improvements.
Gerente Comercial - Soluções Financeiras para Escolas
Arco Educação
·
Full Time
·
12 days ago
Arco Educação
Lead the commercial journey for small to medium private schools, managing strategic negotiations with multiple stakeholders. Oversee and develop a team of consultants while ensuring pipeline quality and alignment with marketing, product, and CS teams.
The role involves collaborating with business areas to define data modeling solutions and translating business concepts into quantitative metrics. You will be responsible for architecting analytical data models and orchestrating data pipeline workflows.
Design and implement complex platform solutions, including high-scale pipeline architectures and data modeling. Act as a technical reference for production troubleshooting, cost optimization, and leading the resolution of technical debt.
The role involves identifying business problems, validating hypotheses through data analysis, and formulating policies to ensure financial sustainability. You will be responsible for measuring portfolio risk and communicating strategic insights to senior leadership.
Lead digital operations teams and supervisors to ensure high-quality user experience and efficient case resolution across multiple educational platforms. Responsible for structuring operational processes, monitoring performance indicators like CSAT, and collaborating with technology and product teams for continuous improvement.
Lead the design and evolution of systemic transport solutions, including TMS and logistics integrations, ensuring alignment with business processes and corporate architecture. Act as a bridge between business and technology to optimize the supply chain from order to financial settlement.
Lead the strategy and evolution of critical products while being responsible for business metrics like engagement and revenue. Conduct continuous discovery, prioritize initiatives based on data, and ensure high-quality execution through close collaboration with design and engineering teams.
You will work closely with business areas to identify opportunities and build analytical solutions such as machine learning models for pricing, credit, and fraud. Additionally, you will act as a technical reference for the team, ensuring the quality, performance, and strategic impact of implemented solutions.
Lead the design, evolution, and maintenance of complex data pipelines to ensure scalability and reliability. Translate business needs into technical modeling rules while establishing systemic quality and reliability standards.
Analista de Atendimento I | Crédito - Temporário (03 meses)
Arco Educação
·
Part Time
·
a month ago
Arco Educação
The analyst will serve as the primary point of contact for families and partner schools, managing inquiries regarding payments, billing, and credit contract formalization. They are responsible for maintaining high performance, meeting SLAs, and mapping customer feedback to improve operational processes.
The analyst will evaluate credit risk, analyze financial statements, and determine credit limits for school clients. They will also optimize decision-making processes and maintain performance tracking for the credit desk.
Develop and maintain reliable, scalable data pipelines while ensuring quality, performance, and observability. Collaborate with cross-functional teams to evolve the data platform and provide analytical datasets for business needs.
The role involves developing AI applications using LLMs, vector databases, and multi-agent systems. You will also build data pipelines and create backend and frontend components to validate AI concepts.
You will articulate with different areas to understand business needs and design effective data modeling solutions. Additionally, you will be responsible for architecting analytical data structures and orchestrating complex data workflows.
The role involves conducting consultative sales conversations, diagnosing client financial situations, and managing credit risk. You will also be responsible for maintaining CRM data quality and managing your sales pipeline with autonomy.
The Business Analyst will identify and structure complex business problems while analyzing data to validate hypotheses and support strategic decision-making. They are responsible for monitoring experiments, formulating business policies, and communicating findings to leadership.
The role involves managing and resolving Salesforce support tickets while performing operational QA to validate new features before production. Additionally, the analyst will implement minor system improvements and create educational materials to support user success.
The role involves designing and developing high-impact projects for clients and the company, translating functional and technical requirements into architecture and design. You will also assist the team with development best practices, design patterns, testing, and code review.
The role involves continuous IT auditing through periodic technical tests to validate security controls, alongside leading data governance initiatives for the company. Key duties include managing cyber risk via CSPM and scanners, supporting internal/external audits, and ensuring compliance with DLP and data classification policies in complex data environments.
Consultor(a) Comercial - Soluções Financeiras
Arco Educação
·
Full Time
·
4 months ago
Arco Educação
The role involves developing deep knowledge of the education sector and managing the entire sales funnel, focusing on converting and closing large accounts through complex contract negotiations. Responsibilities also include building strong relationships with decision-makers to propose customized financial solutions.
Vaga Afirmativa PCD | Analista de Atendimento Jr
Arco Educação
·
Full Time
·
4 months ago
Arco Educação
You will establish a relationship of enchantment and trust with our clients, ensuring quality service within the agreed SLA. Additionally, you will map feedback during service interactions and proactively resolve issues for families.
The role involves leading and developing the in-house writing team while ensuring the quality and consistency of written communication across various brands. The coordinator will translate strategic narratives into clear and effective texts and work collaboratively with multiple marketing functions.
The Engineering Manager will translate the company's strategic objectives into clear, actionable goals for the team and lead complex projects while monitoring success metrics. They will also optimize workflows to enhance team productivity and ensure continuous alignment with Product Managers and Designers.
