Lead and develop a team of analysts and assistants to ensure the flawless execution of store opening campaigns. Manage strategic projects and operational improvements while interfacing with multiple stakeholders to drive data-driven decision-making.
Arco Educação
28 Remote Job Openings at Arco Educação
Lead the onboarding team to ensure a seamless customer implementation journey from commercial handoff to full activation. Manage client portfolios, track operational indicators, and collaborate with cross-functional teams to optimize processes and scalability.
Coordinate the cross-brand order generation team to ensure productivity, quality, and process improvement. Act as a bridge between the team and stakeholders in logistics and customer service to resolve problems and align priorities.
Lead end-to-end design projects from problem discovery to implementation, collaborating with Product Managers and Engineering. Create intuitive interfaces, prototypes, and flows while contributing to the evolution of the Design System.
Responsible for managing user access requests, monitoring ticket queues according to SLAs, and ensuring security compliance during onboarding and offboarding. The role also involves maintaining access management documentation and conducting audit and recertification processes.
Lead and inspire a team of designers to ensure aesthetic excellence and visual consistency across multiple brands and 360 campaigns. Manage daily workflows, conduct creative critiques, and integrate generative AI tools to enhance productivity and innovation.
Lead the discovery and evolution of digital products by transforming complex problems into scalable solutions. Define the product vision, strategy, and roadmap while collaborating with Engineering, Design, and Data teams to ensure high-impact deliveries.
Supervise a multidisciplinary creative team of designers and copywriters to ensure high-quality delivery across campaigns, institutional content, and social media. Lead conceptual development and integrate AI tools into creative workflows to increase productivity and scale.
Lead the technical development of Applied AI Engineering, focusing on LLM applications, vector databases, and agentic systems. Identify business opportunities for AI and optimize the development stack including CI/CD and validation pipelines.
Lead end-to-end design projects from problem discovery to implementation, collaborating with Product Managers and Engineering. Create intuitive interfaces, conduct user research, and contribute to the evolution of the Design System.
Advogado(a) - Governança de Privacidade e ECA Digital
Arco Educação
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Full Time
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a month ago
Arco Educação
Manage and monitor security KPIs, KRs, and KRIs while acting as a technical filter for operational demands. Ensure compliance with LGPD and Digital ECA, and support the implementation of AI governance frameworks.
The role involves collaborating with business areas to translate needs into quantitative metrics and data modeling solutions. Responsibilities include architecting analytical data structures and orchestrating data pipeline workflows.
Develop and lead the SDR team while monitoring demand generation metrics and lead quality. Analyze performance indicators to create agile recovery plans and align product strategies with related areas.
Gerente Comercial - Soluções Financeiras para Escolas
Arco Educação
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Full Time
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2 months ago
Arco Educação
Lead the commercial journey for small to medium private schools, managing strategic negotiations with multiple stakeholders. Oversee and develop a team of consultants while ensuring pipeline quality and alignment with marketing, product, and CS teams.
The role involves collaborating with business areas to define data modeling solutions and translating business concepts into quantitative metrics. You will be responsible for architecting analytical data models and orchestrating data pipeline workflows.
Design and implement complex platform solutions, including high-scale pipeline architectures and data modeling. Act as a technical reference for production troubleshooting, cost optimization, and leading the resolution of technical debt.
Lead the strategy and evolution of critical products while being responsible for business metrics like engagement and revenue. Conduct continuous discovery, prioritize initiatives based on data, and ensure high-quality execution through close collaboration with design and engineering teams.
Lead the design, evolution, and maintenance of complex data pipelines to ensure scalability and reliability. Translate business needs into technical modeling rules while establishing systemic quality and reliability standards.
Analista de Atendimento I | Crédito - Temporário (03 meses)
Arco Educação
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Part Time
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3 months ago
Arco Educação
The analyst will serve as the primary point of contact for families and partner schools, managing inquiries regarding payments, billing, and credit contract formalization. They are responsible for maintaining high performance, meeting SLAs, and mapping customer feedback to improve operational processes.
Develop and maintain reliable, scalable data pipelines while ensuring quality, performance, and observability. Collaborate with cross-functional teams to evolve the data platform and provide analytical datasets for business needs.
The role involves developing AI applications using LLMs, vector databases, and multi-agent systems. You will also build data pipelines and create backend and frontend components to validate AI concepts.
You will articulate with different areas to understand business needs and design effective data modeling solutions. Additionally, you will be responsible for architecting analytical data structures and orchestrating complex data workflows.
The Business Analyst will identify and structure complex business problems while analyzing data to validate hypotheses and support strategic decision-making. They are responsible for monitoring experiments, formulating business policies, and communicating findings to leadership.
The role involves continuous IT auditing through periodic technical tests to validate security controls, alongside leading data governance initiatives for the company. Key duties include managing cyber risk via CSPM and scanners, supporting internal/external audits, and ensuring compliance with DLP and data classification policies in complex data environments.
Consultor(a) Comercial - Soluções Financeiras
Arco Educação
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Full Time
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5 months ago
Arco Educação
The role involves developing deep knowledge of the education sector and managing the entire sales funnel, focusing on converting and closing large accounts through complex contract negotiations. Responsibilities also include building strong relationships with decision-makers to propose customized financial solutions.
Vaga Afirmativa PCD | Analista de Atendimento Jr
Arco Educação
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Full Time
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5 months ago
Arco Educação
You will establish a relationship of enchantment and trust with our clients, ensuring quality service within the agreed SLA. Additionally, you will map feedback during service interactions and proactively resolve issues for families.
The role involves leading and developing the in-house writing team while ensuring the quality and consistency of written communication across various brands. The coordinator will translate strategic narratives into clear and effective texts and work collaboratively with multiple marketing functions.
The Engineering Manager will translate the company's strategic objectives into clear, actionable goals for the team and lead complex projects while monitoring success metrics. They will also optimize workflows to enhance team productivity and ensure continuous alignment with Product Managers and Designers.
