The Technical Account Manager will guide customers through the implementation of data solutions, managing pilots, deployments, and renewals. They will act as a bridge between customers and engineering teams to resolve technical issues and drive portfolio growth.
Arch Systems
3 Remote Job Openings at Arch Systems
Design, deploy, and operate secure cloud infrastructure across AWS and AWS GovCloud with a focus on FedRAMP High-aligned environments. Drive platform reliability, release operations, and the translation of compliance obligations into practical engineering workflows.
Lead and develop a global Level 2 Technical Support team while managing complex technical escalations and production incidents. Act as a bridge between customers and cross-functional teams to drive operational excellence and systemic improvements.
