The Document Validation Specialist will validate the accuracy of documents uploaded to the APEXA system while ensuring compliance with regulatory standards. They will also assist the customer support team with inquiries and perform peer reviews to maintain quality standards.
Provide front-line technical support and troubleshooting for clients via phone, email, and JIRA. Act as a brand ambassador while facilitating resolutions and maintaining high customer satisfaction standards.
Design, develop, and maintain high-quality, scalable software components while driving performance tuning and security best practices. Collaborate with stakeholders to translate business requirements into reliable solutions and mentor other developers through code reviews.