The Collection Group Leader manages accounts receivable and denial resolution while ensuring compliance with billing regulations and company policies. They also provide guidance to other collectors, analyze denial trends, and assist with staff training and quality assurance audits.
Educate and train patients, caregivers, facility staff, and referral partners on infusion therapies, while assessing patient readiness and coordinating safe transitions to home or alternate-site care. Partner with sales, pharmacy, intake, and operations teams to support therapy starts, referral growth, clinical training, documentation, and compliant care delivery.
The Clinical Nurse Educator facilitates patient transitions from hospital to home by providing infusion therapy education and coordinating care with healthcare teams. They also partner with sales staff to drive therapy adoption and provide clinical expertise to referral sources.
The analyst will coordinate with management to gather, analyze, and summarize key revenue cycle management metrics. They will also assist in preparing financial reports and recommendations regarding billing and accounts receivable processes.
The specialist manages incoming fax and electronic prescription queues while ensuring accurate patient profile creation and maintenance in the CPR+ system. They also coordinate with pharmacy staff and healthcare providers to process drug orders and address prescription-related inquiries.
The Registered Dietitian develops and implements individualized nutritional care plans for patients receiving home enteral and parenteral nutrition. They also counsel patients and caregivers while ensuring continuity of care with the broader medical team.
The Specialty Care Navigator serves as the primary point of contact for patients and providers, managing prescription coordination, billing inquiries, and delivery scheduling. They also provide patient education and facilitate communication between pharmacy teams and clinicians to ensure a seamless therapy experience.
