The CATI Interviewer conducts telephone surveys regarding services provided by CMS using a specialized computer system. They are responsible for reading survey questions exactly as written, recording responses accurately, and maintaining data integrity.
The Team Lead conducts telephone surveys for the Centers for Medicare & Medicaid Services while supervising and coaching a team of remote interviewers. They are responsible for monitoring work quality, ensuring project compliance, and managing interviewer productivity metrics.
The Senior Statistician will conduct technical quality reviews of research and evaluation products to ensure they meet established statistical standards. They will also provide expert guidance on evaluation and survey designs to support federal government clients across various sectors.
The Research Assistant will manage, process, and organize incoming patient medical records while ensuring strict privacy and HIPAA compliance. They will also design filing systems, conduct audits, and prepare reports summarizing research progress and data.