The Consumer Marketing Manager will own end-user engagement across the platform, managing lifecycle channels like email and direct mail. They will also partner with product and growth teams to execute go-to-market strategies and optimize user retention.
Manage key employer partner relationships and lead the customer support function to gather user feedback. Develop and iterate on operational processes and tests to help scale the business.
The Enterprise Client Success Manager will nurture and grow relationships with key enterprise accounts by ensuring seamless product adoption and high-impact experiences. They will also use data-driven insights to identify growth opportunities and contribute to the evolution of internal account management processes.
