15Five

The Strategic Account Manager is responsible for the long-term commercial success of a defined portfolio of customers, focusing on renewal performance and expansion growth. This role involves building relationships with stakeholders and ensuring customers achieve measurable business outcomes.

The role involves building and enhancing the Data Intelligence Platform, including pipelines, tooling, and agentic infrastructure, while partnering with Data Scientists to develop AI platform capabilities and complex models. Responsibilities also include owning and improving autonomous agents, implementing best practices across software, data, and ML/AI engineering, and designing scalable data platform features.