You will lead the technical journey for complex customer solutions, from discovery and architecture through demonstrations and implementation handoff. Additionally, you will resolve client concerns regarding technical capabilities and security while supporting the sales team in Go-To-Market activities.
The Account Manager will build and maintain relationships with small and medium-sized customers while acting as the primary point of contact for inquiries. They are also responsible for proactive customer support, sales forecasting, and maintaining accurate data in Salesforce.
Lead generation and prospecting to build a robust sales pipeline and grow 1NCE's market share in the USA. Utilize a consultative approach to provide tailored IoT solutions and maintain strong relationships with C-level stakeholders.
The primary mission involves building and maintaining relationships with medium and small customers via phone and email, acting as the main contact for new inquiries, and proactively managing existing relationships to ensure high satisfaction and a predictable order flow. Additionally, the role requires close collaboration with the international team to meet goals, maintaining a strong customer focus, and managing sales forecasting and the Salesforce database.
