Evaluate and analyze customer interactions across various channels to improve satisfaction scores and performance. Assist management with auditing KPIs, conducting calibration sessions, and developing standard operating procedures.
Remote Software Development Jobs (49,606)
Job category = Software Development
Provide Tier 3 technical support for Cisco Enterprise Collaboration infrastructure, endpoints, and voice gateways for internal and external customers. Mentor other engineers and develop automation tools to improve the efficiency of solving customer problems.
Lead the design and evolution of foundational platform systems and microservices to support core product growth. Mentor engineers while optimizing infrastructure, improving developer workflows, and ensuring system reliability and scalability.
Staff Analyst - Operational Analytics & Reporting (Remote, US)
Openly
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Full Time
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1 Week Ago
Openly
The role involves designing analytical frameworks and standardized reporting methodologies to bridge the gap between strategic vision and operational delivery. You will lead the development of complex business cases and serve as a primary analytical consultant for department heads.
Provide production support, configuration, and optimization for various SIEM platforms to ensure reliable security data flow. Monitor platform performance and troubleshoot log collection solutions across Linux and Windows systems.
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Design and build scalable technical solutions across Salesforce, NetSuite, and integrated systems to support Sales and Marketing operations. This includes developing AI-driven automations, managing integrations, and reducing technical debt.
Design and build scalable technical solutions across Salesforce, NetSuite, and integrated systems to support Sales and Marketing operations. This includes developing AI-driven automations, managing integrations, and reducing technical debt through declarative solutions.
Dev Lead/Scrum - Data & Integration
DecisionPoint | Cortek
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Full Time
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1 Week Ago
DecisionPoint | Cortek
Lead an Agile team in developing secure data exchange, integration, and analytics solutions for a modernized DoD enterprise system. Oversee the design of RESTful APIs, data migration from legacy systems, and the delivery of optimized cloud-hosted database services.
Execute security operations and manage enterprise security controls to strengthen the organization's security posture. This includes leading incident response activities, maintaining playbooks, and partnering with technical teams to drive vulnerability remediation.
Support the administration, monitoring, and optimization of enterprise LAN, WAN, and Datacenter network environments. Handle day-to-day operational tasks including incident resolution, change requests, and performance monitoring for critical systems.
The Senior Sales Engineer supports the sales team by providing technical demonstrations, guiding product implementation, and executing growth strategies for customers and integrators. They are responsible for analyzing technical specifications, managing enterprise accounts, and delivering education on Ignition software.
Support software development activities in real projects, focusing on building, debugging, and testing frontend modules. Collaborate on technical documentation and participate in agile ceremonies.
Serve as the technical lead and trusted advisor for enterprise accounts, partnering with Client Executives to drive business outcomes and close deals. Design and configure complex storage and hybrid cloud solutions across the NetApp portfolio to meet customer business challenges.
Develop and maintain scalable fullstack software systems using Typescript, React, and Node within an AWS environment. Collaborate on complex web application architecture and provide coaching to junior developers.
Act as the primary strategic partner for enterprise customers post-sale to ensure successful implementation and value realization of AI-driven decision-making. Coordinate cross-functional teams to translate complex business problems into product configurations and identify opportunities for account expansion.
The lead will act as the technical face of Flox, building integrations and demos to drive adoption and nurturing a professional developer community. Additionally, they will implement AI-driven marketing automations and represent the company at industry conferences and podcasts.
Manage end-to-end agentic-enabled client support and drive platform adoption through guidance on prompting and workflows. Synthesize client feedback for product teams and investigate technical platform issues with rigor.
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Sales Development Representative, High Growth B2B SaaS (Remote)
TeamDynamix
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Full Time
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1 Week Ago
TeamDynamix
The SDR is responsible for researching and identifying potential accounts to drive new business through lead generation and nurturing. They collaborate with marketing and field sales to schedule appointments and manage a strategic territory plan.
The Solution Architect provides technical sales support and project engineering for Audio Visual projects, including system design and proposal generation. They act as the lead technical advisor during the presales process through to solution implementation.
Define and drive the enterprise infrastructure architecture strategy, including the creation of future-state roadmaps and modernization initiatives. Lead the adoption of cloud, automation, and AI-enabled solutions to improve scalability, resiliency, and operational efficiency.
Design and implement robust backend services using Java and Spring Boot while maintaining Angular frontend components. Lead the transition toward domain-driven architecture and architect scalable RESTful APIs within cross-functional squads.
Design and maintain scalable ETL/ELT data pipelines and orchestration workflows using Python and DBT. Optimize the Elastic Hierarchy data framework and support data operations across SaaS and on-premise hybrid environments.
Implement, configure, and optimize Oracle RDBMS systems to ensure the availability and security of retirement platforms. The role involves managing databases across multiple environments, automating routine processes, and providing on-call support for critical systems.
Drive adoption and revenue growth for F5 Distributed Cloud solutions within Enterprise accounts across North America. Partner with field sales teams and channel partners to acquire new customers and expand existing accounts using structured qualification methodologies.
Drive adoption and revenue growth of F5 Distributed Cloud solutions within North American public sector accounts. Partner with field sales teams and channel partners to acquire new customers and expand existing accounts using structured qualification methodologies.
Sr. Director, Analyst Sales Technology & Artificial Intelligence (Remote - US)
Gartner
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Full Time
·
1 Week Ago
Gartner
Create and advise on a portfolio of research regarding AI and sales technology to help B2B leaders develop AI strategies and scale operations. Collaborate with the commercial organization to support sales and client retention by demonstrating expert knowledge to prospects.
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Provide hands-on technical support for Genesys Cloud customers by investigating and resolving incidents related to cloud, voice, and networking. Manage customer cases end-to-end while documenting resolutions and contributing to the internal knowledge base.
Lead the design and engineering of scalable, secure distributed systems and cloud-native applications on the AWS platform. Mentor full-stack development teams and establish architectural standards and roadmaps for complex modernization projects.
Lead the design and planning of enterprise-level application and data-flow architectures for government IT systems. Responsible for mapping dependencies, designing scalable ecosystems, and aligning architectures with mission objectives and security standards.
Design, develop, and maintain interactive dashboards and reports using Looker and Tableau to translate business requirements into scalable analytics solutions. Collaborate with cross-functional teams to identify trends, optimize report performance, and ensure data accuracy.
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