Workforce Coordinator

This is a remote position.

• Coordinate and assign incoming Data Services work based on deadlines, project requirements, and available capacity.
  
• Track assignments, project milestones, and outstanding tasks through completion.
  
• Prepare and communicate daily status updates regarding active projects and assigned work.
  
• Identify bottlenecks, delays, and competing priorities and coordinate appropriate next steps.
  
• Maintain visibility into the progress, timelines, and status of projects moving through Data Services.
  
• Track estimated versus actual project hours and identify potential variances.
  
• Gather work-queue information and prepare Excel reports to support planning and process improvements.
  
• Serve as a liaison between Client Services, Data Services, project managers, and other stakeholders.
  
• Escalate widespread technical issues or outages that may affect project delivery.
  

Requirements

• 3+ years of project coordination, operations coordination, or similar experience.
  
• Strong organizational skills with the ability to manage a high volume of changing assignments.
  
• Excellent written and verbal communication skills.
  
• Ability to communicate professionally with project managers, technical teams, clients, and internal stakeholders.
  
• Ability to remain organized and productive in a fast-paced environment with shifting priorities and immediate deadlines.
  
• Working knowledge of Microsoft Excel, including adding line items to tables, formatting spreadsheets, and using basic formulas.
  
• Strong problem-solving skills and the ability to evaluate issues logically.
  
• Ability to track project information, schedules, assignments, and hours accurately.
  

Benefits