Workday Techno-Functional Analyst

Make an impact at NTT Global Data Centers

Join NTT Global Data Centers and be part of a team that drives innovation and sustainability in the digital world. With over 150 data centers across more than 20 countries globally, we offer unparalleled opportunities to work on cutting-edge technology and transformative projects. Experience a collaborative, innovative, and inclusive workplace where your ideas are valued, and your growth is supported.

Your role at a glance

The Workday Techno Functional Analyst will be responsible for the administration, maintenance, and support of the Workday HCM, Compensation, Integrations, and Analytics platforms. This role blends technical and functional expertise and serves as a strategic partner to HR, Payroll, Finance, and IT. The ideal candidate is a strong communicator, excels in a collaborative and dynamic environment, and brings extensive hands on experience configuring and supporting Workday with exceptional attention to detail.

What we are looking for

KEY responsibilities

• Serve as a Workday technical and functional expert, ensuring platform stability and adherence to best practices.
• Lead the configuration, design, and implementation of complex Workday initiatives to drive scalability, performance, and operational efficiency.
• Perform core administrative tasks, including security maintenance, business process configuration, tenant setup, and support for HCM and Compensation modules.
• Design, build, test, and support integrations using Workday Studio, Core Connectors, EIB, RaaS, REST/SOAP APIs, XML/XSLT, and Document Transformation (DT).
• Establish comprehensive monitoring, alerting, and error‑handling frameworks to ensure integration reliability.
• Develop advanced reports using Report Writer, Calculated Fields, BIRT/Report Designer, and maintain dashboards and analytics.
• Manage Workday feature release cycles, including impact analysis, testing, and adoption planning.
• Identify opportunities to automate processes and improve end‑to‑end employee lifecycle workflows.
• Partner with HR, Payroll, Finance, and IT to deliver scalable, compliant, and high‑quality Workday solutions.
• Ensure Workday security, data privacy, and compliance standards are upheld across all operations.
• Oversee test planning, execution, and defect tracking to support quality assurance.
• Maintain detailed documentation of configurations, processes, integrations, and user enablement materials.
• Mentor team members and lead knowledge‑sharing initiatives to elevate Workday expertise within HRIS.

KNOWLEDGE & ATTRIBUTES

• Strong understanding of end‑to‑end HR and Payroll processes, data structures, and dependencies.
• Preferred experience with Workday Prism and Workday Extend.
• Experience with SDLC methodologies, release/change management, and Agile delivery.
• Solid understanding of Workday configuration, business processes, security, and reporting frameworks.
• Ability to prioritize effectively and adapt in a fast‑paced, rapidly evolving environment.
• Strong stakeholder‑management skills and proven collaboration across cross‑functional teams.
• Excellent communication skills, strong customer service mindset, and advanced problem‑solving abilities, with a commitment to delivering high‑quality outcomes.

ACADEMIC QUALIFICATIONS & CERTIFICATIONS

• Bachelor's degree or equivalent in Information Technology / Data and Analytics or related field/or equivalent work experience.
• Workday Administrator Accreditation is highly beneficial.
• Relevant data / analytics certification(s) preferred.
• Advanced demonstrated experience in HR data management, digital HR initiatives, and HR technology support.

REQUIRED EXPERIENCE

• 5+ years of Workday administration experience, with expertise in HCM and Compensation.
• 5+ years of hands‑on Workday integration experience across HR and Payroll (Studio, EIB, Core Connectors, RaaS, REST/SOAP, XML/XSLT/DT).
• Demonstrated experience delivering and supporting HR and Payroll vendor interfaces.
• Advanced proficiency in Workday reporting, including Report Writer, Calculated Fields, BIRT, Dashboards, and Prism Analytics.
• Advanced demonstrated experience in data analytics and reporting, with hands-on experience in utilizing data visualization tools to present HR insights effectively.
• Advanced demonstrated experience in supporting talent analytics and digital HR projects, as well as ensuring data governance and compliance, with the ability to collaborate with cross-functional teams to deliver digital HR transformation.

Compensation Pay Range

"For roles residing in the US, we share pay and benefit levels to support pay transparency requirements.  For other countries, we are more than happy to share our competitive pay and benefit levels during the interview process.

This is a remote position that requires reliable internet connection and electricity. A monthly stipend is provided to cover expenses associated with working remotely and use of a personal mobile device, if applicable.

NTT Global Data Centers Americas, Inc. offers competitive compensation based on experience, education, and location. Base salary for this position is $ 116,400-155,000.

All regular full-time employees are eligible for an annual bonus; payout is dependent upon individual and company performance.

Employees receive paid time-off, medical, dental, and vision benefits, life and supplemental insurance, short-term and long-term disability, flexible spending account, and 401k retirement plan to create a rich Total Rewards package."

Who we are

As the third largest data center provider, we operate over 150 data centers in more than 20 countries and regions. We understand that every business – large and small – has its own unique needs and goals. We offer local-to-global data center expertise, aligned with our connected platform of AI-ready data centers to create solutions that enable our clients to seamlessly scale their digital businesses, anywhere and anytime.

NTT Global Data Centers is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.