WordPress Operations & Support Specialist

WordPress Operations & Support Specialist

About PLAYERSBEST

PLAYERSBEST is an affiliate and performance marketing company operating across multiple digital verticals and markets. We manage a growing portfolio of websites and digital assets, with WordPress playing an important role across our operations.

About the Role

We are looking for a WordPress Operations & Support Specialist with strong practical WordPress knowledge to support our Product Owners, editors and other internal teams.

This is not a developer role. You will help with WordPress troubleshooting, website configuration and more advanced operational tasks where attention to detail and a good understanding of WordPress are essential.

Key Responsibilities

• Provide internal support and guidance on WordPress features, solutions and configurations.
• Troubleshoot WordPress setup and configuration issues.
• Execute tasks such as batch URL changes, link updates and other large-scale website changes.
• Configure WordPress sites, plugins and settings according to requirements.
• Set up new websites and demo environments.
• Work with Product Owners and stakeholders to understand requirements and execute tasks accurately.
• Identify errors or issues and escalate more technical problems when needed.
  
  

About You

• Strong hands-on WordPress experience and understanding of how WordPress sites work.
• No development experience required, but technical understanding is important.
• Highly detail-oriented and conscientious when making website changes.
• Good troubleshooting and problem-solving skills.
• Able to explain technical concepts clearly to non-technical users.
• Comfortable working independently and taking ownership of tasks.
• Experience with plugins, site configuration, migrations or URL management is a plus.