About the Role

Why This Opportunity?

• Clear, defined work with templates, instructions, and review before anything ships.
• A mix of experimentation support, web operations, launch support, and light automation.
• Hands-on experience with mid-market web work at a global financial technology company.
• A support structure in which the engagement lead sets priorities and decisions, so you can focus on precise execution.

What You'll Do

Test and Offer Support (~45%)

• Set up experiments and offers in the company's internal experimentation and campaign platforms, following approved specs.
• QA each build in preview, across browsers and mobile, and log issues.
• Fill in the readout template with results from the analytics team and the test tool. The engagement lead writes the conclusion.
• Target one light test setup per month from month 3, growing over time.

Web Operations Hygiene and Launch Support (~40%)

• Keep status and dates current each week in Quickbase, Jira, and Airtable, and keep the web project register updated.
• Run UAT checklists on new and re-themed pages, log issues, and confirm fixes.
• Draft launch announcements and change notes from templates for approval.

Light Automation (~15%)

• Run and monitor existing scheduled reports, and flag failures.
• Build small reports and automations on request using Claude and approved tools, with review.
• Write a short note for each automation (what it does, what it reads, and who to ask).

Qualifications

Required Qualifications

• 1-3 years of experience in marketing, web operations, or analytics.
• Strong attention to detail, and comfort following specs, templates, and checklists.
• Experience with spreadsheets and ticketing or work-management tools (Jira, Airtable, or similar).
• Clear, short, accurate, and on-time written updates.
• Asks for help early when something is unclear, rather than waiting.
• C1 English (excellent spoken and written English).
• Based in Colombia, Mexico, or Chile, and able to work fully remotely in a full-time capacity.

Preferred Qualifications

• Experience with A/B testing or personalization tools (Optimizely, Adobe Target, VWO, or similar).
• Day-to-day use of Claude or another AI assistant.
• Basic SQL or scripting.
• Familiarity with Quickbase, Adobe Experience Manager (AEM), or Contentstack.

Candidate Evaluation Considerations

• Attention to detail and comfort following specs, templates, and checklists.
• Clear, short, accurate, and on-time written communication.
• Asking for help early when something is unclear, rather than waiting.
• Hands-on experience with spreadsheets and ticketing or work-management tools.
• Ability to work effectively in a support role, with work reviewed before it ships.
• Relevant experience in marketing, web operations, or analytics (1-3 years).
• C1 spoken and written English.
• Availability to work full-time and remotely from Colombia, Mexico, or Chile.

How Success Is Measured

• Experiments and offers go live accurately and on schedule, with QA issues caught before they reach production.
• Test readouts are complete on time, so the engagement lead can draw conclusions without missing inputs.
• From month 3, light test setups are delivered at the agreed monthly pace and increase over time.
• The team can rely on a current weekly view of status, dates, and the web project register.
• New and re-themed pages complete UAT with issues resolved before launch.
• Launch communications are ready for approval when needed, so releases are not delayed.
• Scheduled reports stay reliable, failures are flagged quickly, and new automations are documented for handover.
• The engagement lead can trust your written updates and early flags, with minimal rework.

Why Join Us

• Fully remote opportunity from Colombia, Mexico, or Chile.
• Competitive compensation: $2,167–$2,667 USD/month, depending on experience.
• A defined, full-time contract through December 14, 2027, with clear scope and review before work ships.
• A culture built on integrity, customer focus, inclusive collaboration, and continuous learning.

Important Notes

• Are not based in Colombia, Mexico, or Chile.
• Cannot work full-time in a fully remote arrangement.
• Do not have 1-3 years of experience in marketing, web operations, or analytics.
• Do not have C1 spoken and written English, or cannot deliver clear, short, accurate, on-time written updates.
• Are not detail-oriented, or are not comfortable working from specs, templates, and checklists.