VP Service Delivery

Essential Responsibilities

• Responsible for day-to-day leadership and management of multiple Directors of Service Delivery
• ​Oversee multiple Directors and other staff to carry out key objectives.
• Lead relationship management of key client counterparts including continued communication of revenue cycle performance·
• Develop and deliver regular and ad-hoc presentations to client executives highlighting pertinent updates relating to client needs.
• Lead R1 strategy development as functional and technical expert sharing best practices, optimizing performance, and leading the transformation·Execute and improve R1’s operating model.
• Act as a change agent to help establish common goals and create alliances across hospital organization to optimize success·
• Partner with internal R1 customer operations team to align operational objectives.
• Serve as a functional/technical expert for Customer’s team ranging from executive level to front line operators to help drive operational and performance improvement.
• Partner with R1 functional leaders on management decisions regarding daily operations within assigned hospital(s).
• Focus on development, performance, and growth of the Revenue Cycle Team ·
• Other duties and responsibilities as assigned.

Education Level
Bachelor's - Equivalent experience will be considered in lieu of a degree

Experience Level
Minimum of 12 years of experience, including at least 8 years in a management role

Licenses and Certifications
Not Specified

Skills
Not Specified

Physical Demands
•Sitting
•Standing
•Extended Computer Usage
•Walking

Work Environment
•Well-lit
•Remote
•Noise Level -Quite
•Climate Controlled

The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.

Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package.

R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.

If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.

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To learn more, visit: R1RCM.com

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