JOB PURPOSE
Drives Financial Growth of Rep Team.
RESPONSIBILITIES:
- Assembles a Rep team based on growth opportunities.
- Leads the development of VP’s Rep team.
- Oversees Rep commissions and Revex Report analysis.
- Interfaces with Executive VP Rentals on key business issues.
1. ASSEMBLES A REP TEAM BASED ON GROWTH OPPORTUNITIES BY:
- Selecting Reps who are motivated to improve their performance.
- Recruiting Reps who exhibit growth potential
- Terminating Reps who are not producing results in a timely manner
2. DRIVES THE GROWTH AND DEVELOPMENT OF THE REP TEAM BY:
- Ensuring Reps meet their client engagement targets.
- Fostering a results-oriented culture where performance is the metric of success
- Holding Reps accountable for written goals/targets
- Accompanying Reps on client visits as needed for key relationships.
- Interfacing regularly with Reps to review strategies, forward leads and resolve Rep conflicts, etc.
- Hosting weekly Teams meetings with the Rep team.
- Approves Carve outs.
- Approves Rep Expense Reports
3. OVERSEES REP COMMISSIONS AND REVEX REPORT ANALYSIS BY:
- Reviewing Revex reports with Reps and providing feedback on areas that need improvement.
- Reviewing and approving draws and draw or salary adjustments.
- Negotiating draw adjustments with Reps to avoid unsustainable commission deficits.
- Assisting the Revex and Billing Manager with billing report issues.
- Assisting Reps in identifying underperforming clients.
4. INTERFACES WITH EVPR ON KEY BUSINESS ISSUES BY:
- Forwarding large contracts for credit risk evaluation.
- Reviewing jobs with associated performance risks (outdoor, foreign, etc.).
- Enrolling EVPR in difficult collection issues and insurance claims.
Requirements
PERSONAL ATTRIBUTES
- Strong leadership capacity – to lead, inspire and mentor other team members and to be a model for company values such as continuous improvement, respect for others, productivity, and innovation.
- People focused – to ensure strong customer and corporate relationships are nurtured. To make sound and considered decisions which align with CL corporate vision.
- Ethical and trustworthy – to ensure that CL complies with all contracts, obligations, laws, and regulations, such that CL best interests are served and protected.
- Empathetic and patient – to assess and support Rentals and other CL team members’ professional development to meet the challenges of the industry, workplace, and job sites.
- Exemplary communicator – to listen, question, and gain understandings in order to fully support management decision making and alignment with company, Rep and client goals.
PROFESSIONAL ATTRIBUTES
- Relationship focused both internally and externally – to mentor and develop departmental staff, service a growing customer base, and maintain excellent mutually beneficial relationships with key client partners.
- Supervisory/Teaching skills – to explain and mentor strategies for Rental Reps and the company overall, including delivering advice, assessing skills, training needs, and ongoing performance evaluations.
- Business passion and savvy – to proactively assess market opportunities and potential expansion markets.
- Strategic thinking – includes ability to review and interpret detailed financial data and exercise sound judgement with regards to both external and internal business deals.
- Strong technical aptitude – extensive understanding of gear, service, and rental operations, and the interdependence of these elements to support customer needs.