VP - Human Resources Nearshore & Offshore VP - Human Resources Nearshore & Offshore

Role Summary

The VP Human Resources will provide strategic guidance and operational HR leadership across several EMEA countries, ensuring that all HR Initiative's for field HR are globally aligned with both regional and organizational objectives.  Reporting to the Chief People Officer and working directly with the EMEA COO, this senior role drives cross border talent strategy, organizational effectiveness, and inclusion initiatives, while supporting leaders in diverse cultural and regulatory environments across EMEA

Key Responsibilities

Regional Strategic HR Leadership 

• Partner with C-Level and function leaders across multiple countries to ensure HR strategies are aligned with organizational goals and sensitive to regional nuances. Develop and implement EMEA-wide workforce plans, succession strategies, and talent management programs addressing current and future leadership needs.
• Serve as a strategic advisor on workforce trends, organizational capability, and HR best practices within the regional context.
• Leads the Local HR teams based in all the countries included on Nearshore and Offshore region

Multi-Country Talent Management 

• Identify and develop talent across EMEA including any nearshore and offshore opportunities to ensure pipeline readiness for critical roles.
• Lead performance management and career progression initiatives, incorporating best practices adaptable to diverse regulatory and cultural environments.
• Foster regional leadership development programs and support high-potential employee growth across borders.

Employee Engagement and Inclusion 

• Drive employee engagement and belonging strategies that resonate across EMEA’s diverse workforce.
• Provide expert guidance on employee relations across multiple legal jurisdictions, ensuring adherence to
• local legislation and global HR standards.
• Act as a trusted partner to leaders for resolving complex cross-border people challenges

Organizational Design and Change Enablement

• Shape regional organizational structures to optimize efficiency and respond to evolving business needs.
• Support major change initiatives, providing guidance on communication, transition planning, and change adoption in a multi-country context.

Implementation of HR Programs Across EMEA

• Lead the consistent implementation of HR policies, frameworks, and programs, including compensation,
• performance, benefits, and DE&I initiatives tailored for EMEA operations.
• Monitor HR effectiveness regionally using metrics to drive insights and continuous improvement.

Knowledge and Competencies

• Extensive international HR experience with exposure to multi-country/regional operations.
• Strong business acumen and strategic thinking to translate corporate goals into EMEA HR initiatives.
• Expertise in employment law, compliance, and HR practices across multiple jurisdictions.
• Exceptional communication, influencing, and stakeholder management skills at senior leadership levels.
• Data-driven mindset with proficiency in analytical insights mindset with proficiency in and workforce metrics to guide regional HR decisions.
• Cultural intelligence and ability to lead in diverse, cross-border environments.
• University Degree in Business, Arts or HR
• Master’s degree in human resources would be an advantage
• CIPD, SHRM or HCI Certifications qualified or equivalent
• Excellent command of English
• Fluency in either Spanish, French or other European languages would be desirable

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About Foundever

About Foundever®

Foundever® is the next-generation services leader reinventing customer experience (CX). Built on diverse and proven industry experience, we proudly combine the latest in digital operations with a 150,000-strong, people-led workforce across +45 countries.

Each year we enable 3.3 billion conversations in +60 languages for more than 800 world-leading brands, helping them keep their brand promises in every moment that matters. And every day our AI-powered solutions integrate deep human insight to deliver technology-enabled, people-led and insight-driven outcomes at scale. We are building new ways to simplify the complexity of change, accelerate digital transformation and create measurable brand and business momentum for our clients.

How’s it going so far? Here’s what others have to say about the work we’re doing: check out our award-winning results.

And, we’re having fun while we do it – learn more about our award-winning culture.

Get to know more about us at foundever.com and connect with us on LinkedIn, Facebook and Instagram.

Or hear directly from our people about what it’s like to wake up and keep brand promises: Foundever stories.