Virtual Travel Coordinator

Hope's Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top global travel brands to design seamless, memorable travel experiences for clients worldwide.

Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service.

Position Summary

We are expanding our remote team and looking for dependable, detail-oriented individuals to join us as Virtual Travel Coordinators. In this role, you will help clients organize the moving pieces of their vacations, from initial research and selections to reservations and pre-departure details.

You may support travelers planning cruises, all-inclusive stays, family trips, romantic escapes, group vacations, tours, and international experiences. This is a beginner-friendly opportunity, and previous travel industry experience is not required. Training and professional resources are provided.

What You Will Do

• Gather client information including destinations, dates, preferences, and budget
• Research accommodations, cruises, transportation, activities, excursions, and vacation packages
• Compare available choices based on client requests
• Assist with arranging selected services through approved supplier resources
• Coordinate reservation details and keep important information organized
• Prepare confirmations, schedules, and itinerary information
• Monitor deadlines and follow up when additional information or decisions are needed
• Verify traveler information and booking details for accuracy
• Keep clients updated throughout the planning and preparation process
• Respond to routine questions and assist with reservation updates
• Maintain accurate electronic records of client communications and arrangements
• Continue learning about destinations, supplier products, and current vacation opportunities

Qualifications

• Strong communication and customer service skills
• Excellent organization and attention to detail
• Ability to manage several tasks and follow-ups effectively
• Comfortable conducting research using online resources
• Able to work independently in a virtual environment
• Basic computer, email, and internet proficiency
• Willingness to learn booking systems and digital tools
• Reliable, professional, and self-motivated
• Must be at least 18 years old
• Must reside in the US, UK, Spain, Australia, Mexico, or another qualifying countries

Training & Development

• Structured onboarding and introductory training
• Reservation and supplier platform education
• Destination and vacation product training
• Professional certification opportunities
• Ongoing coaching and continued skill development

Opportunity Highlights

• Fully remote opportunity
• Flexible full-time or part-time scheduling
• Training provided for beginners
• Access to established travel suppliers and professional resources
• Travel-related discounts and industry benefits where applicable
• Opportunities to develop coordination, research, organization, and client-service skills
• Continued supplier and destination education
• Professional development and growth opportunities
• Collaborative virtual team environment