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The Virtual Care Manager provides remote support to cardiology patients by developing care plans, managing medications, and facilitating communication between patients and clinicians. They also assist in onboarding team members and supporting clinical operations as needed.
About the Company
CardioOne partners with independent cardiologists to provide innovative solutions that improve patient outcomes and reduce costs. Our platform helps our physician partners thrive in today’s fee-for-service environment and prepare for success in value-based care. In February 2024, we partnered with WindRose Health Investors as well as top physician services and payor executives to grow our team and invest in our next phase of growth.
CardioOne offers a magnificent work environment, good working conditions, and competitive pay. We offer medical, dental, vision, and a 401k plan with a match to benefit eligible employees. We offer PTO (Personal Time Off) and sick time to full-time employees. We take pride in creating a culture of employee engagement that translates into an exemplary patient experience. Join us in our mission to positively impact US cardiology.
About the Job
CardioOne is hiring a Virtual Care Manager for its Virtual Care Platform. You play a critical role in helping to provide virtual care services at CardioOne. This role will be responsible for providing critical remote support to patients in-between office visits with the goal of keeping them healthy, optimizing our ability to intervene quickly when they're not and encouraging patients to take more control of their personal healthcare goals. This position will be classified as an individual contributor and will have no direct reports. You will work remotely and report directly to the Manager of Virtual Care Services.
What you’ll do:
Provide remote care management support for all CardioOne's virtual care
services
Remote patient support includes disease specific care plan development &
ongoing management, medication reconciliation, education & coaching,
appropriate documentation and communication with clinicians
Respond to critical escalations of measurements and coordinate changes in care
Provide support to assigned LPN Care Coordinators and assist in onboarding new team members
Assist the Manager of Virtual Care Services with any clinical operations tasks as needed
What you’ll need:
Compact RN licensing required or willingness to obtain compact licensing
Cardiology experience preferred
Remote Care Management Experience Preferred
Strong communication & documentation skills
Patient assessment skills that will allow effective care management support
from a remote location utilizing phone calls and texting tools
Ability to develop meaningful relationships with patients who would benefit
from additional healthcare support at home
Work Location:
Remote (Preferred States): Colorado, Delaware, Florida, Illinois, Michigan, New Hampshire, New Jersey, Pennsylvania, Texas.
Additional Information
Full-time base salary range of $75,000 - $85,000 plus medical, dental, and vision benefits. This role will have a matching 401K.
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