V105 - Client Services Coordinator

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive.

As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification every year since 2022!

Job Description:

Average Call Scale: 45+

Responsibilities include, but are not limited to:

• Handle and respond to emails in a timely and professional manner.

• Maintain attorney and case calendars, including scheduling hearings, deadlines, and appointments.

• Screen incoming calls and potential clients before transferring them to the intake specialist.

• Answer and direct incoming phone calls professionally and efficiently.

• Prepare and relay critical case information to attorneys, ensuring they are informed and prepared.

• Perform electronic filing (e-filing) of legal documents with courts and related agencies.

Requirements:

• Previous experience in a legal administrative, legal assistant, receptionist, or intake coordinator at a Law Firm role preferred.
• Ability to work with sensitive and emotionally challenging case matters, including cases involving violence, crimes against children, sexual abuse, felonies, and other serious legal issues.
• Professional maturity and emotional resilience with the ability to maintain composure when handling difficult or distressing information
• Basic understanding of legal terminology, court procedures, e-filing, and case management is highly desirable.
• Experience working with Hispanic and Mexican clientele is a plus.
• Comfortable working in a fast-paced environment with competing priorities and deadlines.

Work Shift:

Languages:

Ready to dive in? Apply now and make sure to follow all the instructions! 

Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process.

Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.