V104 - Intake Assistant
Please mention DailyRemote when applying
AI Summary
For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive.
As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification every year since 2022!
Job Description:
Responsibilities include, but are not limited to:
- Guide clients through the intake process and address general inquiries
- Conduct initial client intake, gathering required information accurately and efficiently
- Answer and manage a high volume of incoming phone calls in a professional and courteous manner
- Collaborate with team members to ensure smooth workflow and client experience
- Maintain organized records and ensure all client information is properly documented
- Provide translation and language assistance as needed to support client communication
- Perform data entry with a high degree of accuracy and attention to detail
Requirements:
- Strong verbal communication and customer service skills
- Ability to handle high phone activity in a fast-paced environment
- Bilingual or multilingual (preferred, especially for translation support)
- Excellent data entry skills with strong attention to detail
- Basic computer proficiency (e.g., Microsoft Office, CRM systems)
- Ability to multitask and remain organized under pressure
Work Shift:
Languages:
English, SpanishReady to dive in? Apply now and make sure to follow all the instructions!
Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process.
Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.
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