Triage Nurse - CCP

 Posted 16 hours ago
     
2-5 years experience
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AI Summary

Assess patient needs over the phone to determine urgency and provide clinical advice based on established protocols. Coordinate follow-up care with physicians and insurers while accurately documenting all assessments.

UPMC Children's Community Pediatrics is hiring a Flex Full-Time Triage Nurse to support the office remotely.

Evening and weekend availability required to support the hours of operation

Must live within 140 miles of Wexford, PA.

Overview:
Join a dedicated team providing after-hours support to physicians and insurance companies. You'll assess patient needs over the phone, guide care decisions, and ensure safe, timely treatment in the most appropriate setting.

Key Responsibilities:

  • Evaluate patient symptoms and determine urgency.
  • Provide clinical advice and direct care based on established protocols.
  • Communicate with physicians, insurers, and care teams to coordinate follow-up.
  • Document assessments and care recommendations accurately.
  • Support callers with clear instructions and compassionate guidance.
  • Collaborate with team members to improve triage services.


  • Nursing Degree from an accredited school.
  • 1+ year of experience in triage nursing — ER, physician office, or medical call center preferred.
  • Strong clinical judgment and ability to give safe, accurate advice.
  • Excellent communication skills to support patients and families over the phone.
  • Calm under pressure — able to prioritize in urgent or emergency situations.
  • Team player with a collaborative mindset.

Licenses & Certifications:

  • Active RN license in one of the following states: PA, WV, NY, MD, or OH.
  • Willing to obtain licenses in the other four states during orientation.
  • Current BLS or CPR certification required.
  • Act 31, Act 33, Act 34, Act 73 with renewal

*Current licensure either in the state where the facility is located or, if the facility is in a state covered by the multistate Nursing Licensure Compact (NLC) agreement, a multistate license issued by a participating NLC state. Hires and current employees working on an out-of-state NLC license who later change their residency to the state where the facility is also located will have 60 days upon changing their residency to apply for licensure within that state.

UPMC is an Equal Opportunity Employer/Disability/Veteran

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