Trip Specialist – Ecuador, Colombia, Brazil, Venezuela at Ventura TRAVEL

Do you love creating meaningful travel experiences and solving operational challenges? Are you comfortable working with local partners and international teams?

As our Trip Specialist for Latin America, you will help develop and manage our trips across the region. You will work independently, organize your responsibilities effectively and ensure our trips continue to deliver authentic travel experiences.

This is a hands-on role combining product development, supplier management, operational coordination, quality control and problem-solving.

On a daily basis, you will

• Own and improve the trip portfolio in your destination, working with local partners to create authentic travel experiences.
• Research new services, activities and destinations, and review itineraries, products and operational standards.
• Negotiate prices and conditions with suppliers while protecting service quality.
• Use AI tools to streamline daily tasks, research destinations and improve workflows.
• Check that services are confirmed and delivered according to agreed standards.
• Handle operational challenges, find suitable alternatives and follow up on incidents until they are resolved.
• Collaborate with Reservations, Operations and Marketing to keep products accurate, ready for sale and ready for delivery.
• Monitor costs, profitability and relevant KPIs to identify risks and continuously improve our products and processes.

The basics you bring along

• Professional fluency in Spanish.
• Good working proficiency in English.
• Passion for product: always looking for unique experiences and the best services.
• Negotiation expertise: getting the best deals without compromising quality.
• Deep knowledge of the destinations.
• Data-driven mindset: comfortable working with KPIs for both Product and Marketing.
• Creative problem-solving: finding alternatives when faced with obstacles.

You can impress us even more

• Knowledge of Latin American destinations, particularly Brazil, Colombia and Ecuador.
• Experience in the travel industry, destination management or a similar role.
• Experience managing travel products or coordinating destination-related operations.
• Knowledge of the DE and/or FR tourism sector.
• Professional fluency in Portuguese, or the ability to work confidently with Brazilian suppliers and stakeholders.

What we promise you

• Freedom to be creative in achieving results.
• International & friendly working environment.
• Quarterly Social Days and Team Events.
• Work out of other offices in the Ventura network around the world.
• Opportunity to constantly learn and grow.
• We care about the well-being of your employees (regular O3, satisfaction surveys etc.)
• Yearly 2-week offsite.
• Participation in the overall company's profits.
• Visit our Career Page to get more insights into our office life.

Confidentiality & Diversity 

Applications at Ventura TRAVEL are treated with strict confidentiality. We use a professional HR-Software that only grants access to your applications to HR, the Recruiting Manager, and the interviewers. 

It is our commitment that every qualified person will be evaluated according to skills regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion.