Travel Operations Coordinator

Hope's Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top global travel brands to design seamless, memorable travel experiences for clients worldwide.

Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service.

Position Overview

We are looking for organized, detail-focused individuals to support the day-to-day coordination of client travel arrangements. As a Travel Operations Coordinator, you will help keep reservations, documentation, supplier communication, and important trip details organized from the planning stage through departure.

This role is ideal for someone who enjoys managing details, keeping track of deadlines, researching information, and making sure multiple pieces of a project come together correctly. You may assist with arrangements involving accommodations, cruises, transportation, vacation packages, tours, excursions, and other travel services.

Previous travel industry experience is not required. Training and ongoing support are available to help new team members learn reservation procedures, supplier systems, and travel coordination processes.

Key Responsibilities

• Gather and organize information needed for client travel arrangements
• Research accommodations, transportation, cruises, tours, activities, and other requested services
• Coordinate selected reservations using approved supplier systems
• Track booking confirmations, due dates, client requests, and itinerary changes
• Verify traveler names, dates, destinations, room selections, and other reservation details
• Prepare and organize confirmations and itinerary information
• Communicate booking updates and important deadlines to clients
• Coordinate with supplier partners regarding availability, reservation questions, and modifications
• Assist with processing routine changes and updating client records accordingly
• Monitor outstanding trip requirements and follow up when additional information is needed
• Maintain accurate digital records of reservations and client communications
• Help identify inconsistencies or missing information before travel
• Stay informed about supplier procedures, destination information, and travel-related updates
• Provide professional assistance throughout the planning and pre-departure process

Candidate Qualifications

Ideal candidates will have:

• Excellent organizational and time-management skills
• Strong attention to detail and commitment to accuracy
• Clear written and verbal communication abilities
• Ability to keep track of multiple reservations, deadlines, and requests
• Strong follow-through and problem-solving skills
• Comfort working independently in a virtual environment
• Basic proficiency with computers, email, internet research, and web-based applications
• Ability to learn new reservation platforms and digital systems
• Professional and dependable work habits
• Ability to prioritize responsibilities effectively
• Willingness to complete training and continue developing new skills
• Applicants must be at least 18 years of age and reside in the U.S., U.K., or another qualifying country.

Training & Support

New team members receive access to training and professional resources, including:

• Structured onboarding
• Reservation and travel coordination training
• Supplier platform instruction
• Destination and travel product education
• Professional certification opportunities
• Ongoing mentorship and coaching
• Continued skill development and educational resources

Opportunity Highlights

• 100% remote opportunity
• Flexible full-time or part-time scheduling
• Access to established travel suppliers and professional reservation resources
• Training provided for individuals without previous travel experience
• Travel-related discounts and industry benefits where applicable
• Opportunities to develop operations, organization, customer service, and travel coordination skills
• Exposure to multiple areas of the travel and hospitality industry
• Opportunities to develop knowledge of cruises, resorts, international travel, groups, and other vacation types
• Continued professional development
• Potential opportunities for additional responsibilities and leadership growth
• Collaborative virtual team environment