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Support travelers with disruptions, itinerary changes, and rebookings, and respond to complex travel inquiries through chat and email. Advise customers on travel policies, regulations, fare rules, and costs while identifying ways to improve operations and the client experience.
Shape what's next with BCD
Travel Agent GetGoing (Remote)
Full time, United Kingdom
You’ll be part of the GetGoing team- an all-in-one travel platform designed for small and midsize businesses. Built at BCD Travel, it’s a self-service solution that empowers customers to manage their travel independently. This is not a standard travel agent position. You won’t be booking trips from scratch, but rather acting as a problem solver and tech support when needed. Your role will focus on supporting users when they encounter issues, need changes, or require rebookings.
What You'll Do
What You'll Bring
Why you’ll love working here
Join a global industry leader where curiosity drives innovation, growth is continuous, and every voice matters. At BCD, you'll have the freedom to make an impact, the support to develop your potential, and the opportunity to help shape the future of travel.
Meet BCD
BCD Travel creates connections that move people and ideas forward. Through open technology and trusted human expertise, we help companies and people navigate change, simplify complexity and make confident decisions about how and when they travel. Our intuitive digital experiences for every stakeholder power journeys that fuel success and drive progress. With 15,000+ dedicated team members serving clients in 170+ countries, BCD is shaping a more sustainable future for business travel. Industry-leading meetings and events management and a global consultancy complete our suite of solutions and services. In 2025, BCD achieved $24.4 billion in sales. For more information, visit www.bcdtravel.com.
Get to know us by exploring our career site and checking out our social media:
What’s in it for you
Flexible working hours and work-from-home or remote opportunities
Opportunities to grow your skillset and career
Work at the forefront of travel technology and help shape the future of business travel
Generous vacation days so you can rest and recharge
A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
Travel industry professional perks and discounts
An inclusive work environment where diversity is celebrated
Work From Anywhere opportunity for 60 days per year
Ready to shape what’s next? Apply now!
We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.
We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at careers@bcdtravel.com.
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