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Travel Concierge Consultant

Posted a day ago
0-2 years experience
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AI Summary

Consult with clients to understand their travel needs and source appropriate accommodations, transportation, and excursions. Manage booking details, maintain consistent client communication, and ensure all trip arrangements are accurately organized.

Role Overview

We are seeking polished, organized individuals to join our remote team as Travel Concierge Consultants. In this role, you will provide personalized support to clients by helping them explore vacation possibilities, coordinate requested arrangements, and keep important trip details moving forward.

This opportunity is ideal for individuals who enjoy delivering attentive service, researching options, managing multiple details, and creating a smooth planning experience. Previous professional travel experience is not required. Training and ongoing guidance are provided.

Key Responsibilities

  • Consult with clients to understand their preferred destinations, dates, budget, travel style, interests, and special requests.
  • Source and review accommodations, cruises, transportation, tours, excursions, activities, and vacation packages.
  • Present relevant options and help clients identify choices that best align with their priorities.
  • Arrange approved travel services using designated supplier systems and booking resources.
  • Organize confirmations, reservation information, schedules, deadlines, and other trip details.
  • Maintain consistent communication regarding updates, next steps, outstanding decisions, and required information.
  • Assist with routine modifications, planning questions, and service needs as they arise.
  • Keep client records complete while continuing to expand knowledge of destinations, suppliers, and vacation experiences.

Opportunity Highlights

  • Fully remote with flexible scheduling
  • Independent opportunity rather than a traditional hourly or salaried employee position
  • Training provided for individuals new to the travel industry
  • Continued destination, supplier, and product education
  • Access to team guidance and professional development resources
  • Performance-based incentives and recognition opportunities
  • Qualifying travel discounts and industry-related benefits
  • Opportunities to strengthen concierge-style service, planning, and client relationship skills

Qualifications

  • Strong written and verbal communication skills
  • Professional, attentive, and service-driven approach
  • Excellent organization and attention to detail
  • Comfortable researching and comparing options online
  • Ability to manage multiple client requests and timelines
  • Strong follow-up and relationship-building skills
  • Resourceful and adaptable when plans change
  • Comfortable working independently and taking ownership of responsibilities
  • Willingness to learn supplier platforms, booking tools, and digital systems
  • Basic computer proficiency and reliable internet access
  • Must be at least 18 years of age
  • Must be legally eligible to work and reside in the United States, United Kingdom, Mexico, Australia, Spain, or another qualifying regions

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