Assist clients with planning and booking vacations, cruises, and customized travel experiences. Manage reservations, itinerary updates, and client records through various digital communication channels.
Position Description
We are currently seeking proactive and customer-focused individuals to join our expanding remote support team as Travel Client Services Advisors. In this role, you will assist clients with travel-related arrangements, provide booking assistance, and help ensure a well-organized experience throughout the planning process.
This opportunity is well suited for individuals who enjoy helping people, communicating professionally, and managing details in a remote work environment. Previous travel experience is not required, as full training and ongoing support are provided.
Responsibilities
- Support clients with planning vacations, cruises, resort stays, and customized travel experiences
- Research destinations, accommodations, transportation options, and package availability using approved company resources
- Review reservation information and travel details to ensure accuracy and completion
- Provide helpful assistance and recommendations based on client needs, schedules, and budgets
- Communicate with clients through email, phone, and online messaging channels
- Assist with reservation changes, itinerary updates, and customer service-related requests
- Maintain organized client records, booking documentation, and travel confirmations
- Participate in virtual training sessions, team meetings, and continued learning opportunities
What We Offer
- Remote work environment
- Flexible scheduling opportunities
- Training and onboarding assistance
- Access to supplier incentives, travel discounts, and industry perks
- Supportive and collaborative team culture
- Opportunities for long-term professional growth
Qualifications
- Strong communication and interpersonal abilities
- Ability to manage responsibilities in an organized and efficient manner
- Comfortable using computers, online systems, and digital communication tools
- Reliable internet connection required
- Self-motivated with strong attention to detail
- Must be 18 years of age or older
- Must be legally authorized to work in the U.S., U.K., Mexico, Australia, or Spain and other hiring regions