**Application Instructions:  

Please apply directly to Training Qualifications UK –  Assessment Coordinator    

Applications submitted to AQA will be referred back to the sender**  

For any queries relating to this role, please contact the Training Qualifications UK directly on the following email address: recruitment@tquk.org  

Permanent Full-time

Location: Remote, UK

Reports to: Awarding Manager

Salary: £33,000 - £35,000 DOE

Line management responsibilities: No 

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Overview​

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Training Qualifications UK is the fastest-growing Awarding Organisation in the UK, and a market leading End-Point Assessment Organisation. We work with over 500 schools, colleges, universities, and training providers across the world to provide qualification certificates, endorsements, and apprenticeships to over 150,000 learners.

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What’s the secret to our success? Simply put, we do things differently here!

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Our success comes from doing things differently. As we expand our portfolio of qualifications, we are seeking a skilled and experienced Coordinator to support the Assessment Delivery team within TQUK.

About the role

The Assessment Coordinator will play a key role in supporting the functions within the Standards and Verification pillar. The postholder will ensure compliance with regulatory requirements, consistency across assessment series, co-ordination of live delivery processes and effective standard-setting processes. You will coordinate the activities of Examiners and work collaboratively with internal departments and stakeholders to uphold the validity, reliability and comparability of assessments. ​

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Key Responsibilities

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• Deliver outstanding customer service to TQUKs customers.
• Be responsible for the timely delivery of assessments and the collation of assessment evidence.
• Coordinate and monitor marking for external and/or internal assessment windows.
• Coordinate meetings relating to standard setting (eg. Awarding).
• Prepare and present data and learner evidence to support awarding meetings.
• Monitor assessment performance using qualitative and quantitative data, recommending improvements to support validity and reliability.
• Work closely with Chiefs and Chairs in setting and maintaining standards.
• Review and proof reports relating to awarding.
• Co-ordinate any EAR’s (Enquiries About Results) for escalation.
• Co-ordinate the submission of any malpractice/maladministration reports for escalation to the centre compliance team.
• Develop and maintain public facing key dates schedules.
• Keep accurate and up to date records in line with GDPR and internal processes.
• Provide up-to-date information, advice and guidance on TQUK’s Assessment Delivery activities to internal and external stakeholders.
• Ensure that all appropriate systems and procedures meet TQUK’s requirements and escalate issues 
• Act as a liaison between Operations and Awarding teams.
• Contribute to an environment of continuous improvement including identification of streamlining processes.
• Respond to enquiries in line with SLAs and seeking input from other teams when required. ​

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Key Requirements​

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​Essential

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• An interest in vocational education and assessment.
• Knowledge of working within a regulated Awarding Organisation
• Have excellent verbal and written communication skills. 
• Exceptional attention to detail and ability to interpret complex data.
• Be highly organised and able to prioritise your workload. 
• Experience of working in a regulated environment with a constant eye to maintaining and improving regulatory compliance. 
• Understanding of the assessment and awarding cycle including creating public facing key dates schedules.
• Be comfortable working to deadlines and set standards and operating procedures. 
• Ideally have an understanding of Ofqual General Conditions of Recognition and how these impact on TQUK.
• Efficient and effective data and file management; inputting, filing, and monitoring of data.
• Proficient in Microsoft Office including Excel and open to using e-technologies for collaboration. 
• A passion for continuous improvement and high standards.​

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Desirable

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• Experience with on demand assessment and digital assessment platforms. 
• Familiarity with TQUK’s product suite and awarding body operations. 
• Experience in  leading examiner, verification and moderation teams.
• Please see the Person Specification for this role here.

Key Benefits

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• Training, Qualifications & Apprenticeships. It’s what we do!
• Company sick pay upon completion of probation.
• 25 days annual leave plus 8 days Bank Holiday (33 in total).
• Additional annual leave day each year, after 2 years of continuous service (up to 28 days).
• An extra day off to celebrate your birthday.
• Annual Loyalty Bonus.
• Annual salary review.
• Bupa healthcare benefits.
• Employee Assistance Programme (EAP)
• NEST pension.
• Cycle-to-work scheme.
• A positive and supportive working environment.
• Comprehensive onboarding.
• A workplace that supports a healthy work/life balance.

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*We are an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Should you require any additional support during the recruitment process due to a disability, please contact us so we can assist you.