Training Administrator

About Us:

Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism.

General Function:

Training Administrator will support a variety of LMS related tasks including overseeing administrative activities for client in SuccessFactors including creating items, classes, alternate job classifications, curricula, making assignments, retiring items, processing item credit, supporting LMS clean up projects, supporting client with questions about LMS, helping manage group inbox, participating in process improvement initiatives, assisting with development and maintenance of departmental job aids, attending and participating in team meetings, providing reporting and analysis on standard operating procedures and other training related efforts.

This is a remote full-time position supporting a Fortune 500 global pharma client.

This position description is subject to change at any time as needed to meet the requirements of the program or company.

Specific Duties:

Training Administrator will support a variety of LMS related tasks including:

• Overseeing administrative activities for client in SuccessFactors;
  • Creating items, classes, alternate job classifications, curricula, making assignments, retiring items, processing item credit, supporting LMS clean up projects, supporting client with questions about LMS, helping manage group inbox, participating in process improvement initiatives, assisting with development and maintenance of departmental job aids, attending and participating in team meetings, providing reporting and analysis on standard operating procedures and other training related efforts.

Required Skills:

• Basic knowledge of Microsoft Excel
• Excellent customer service skills
• Excellent written and verbal skills
• Problem solving skills
• Strong attention to detail
• Ability to stay organized while working in multiple systems
• Ability to prioritize and manage multiple work assignments in order to meet all project deadlines and on multiple work assignments

Experience:

• Minimum 2 years SuccessFactors LMS experience
• Minimum 2 years experience in a customer service type role

Required Education:

• High School diploma or equivalent required, associate’s degree preferred

Material & Equipment Directly Used:

• Successfactors Learning Management System

• Sharepoint

• Microsoft Teams

• Outlook

• Excel

• Client owned request systems

• Client owned document storage systems

At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.