Trainer I

Overview

The Trainer I is responsible for delivering engaging and effective training experiences to internal and external end-users. This includes facilitating virtual and in-person sessions, developing high-quality training materials, and supporting customer adoption of RealPage products. The role requires strong communication and presentation skills, a proactive approach to continuous learning, and the ability to contribute to team initiatives and special projects. This remote position involves up to 50% travel and demands adaptability, technical proficiency, and a commitment to customer satisfaction.

Responsibilities

PRIMARY RESPONSIBILITIES

• Conduct client-facing training sessions for internal and external end-users. This can include webinars, virtual live training, in-person live training, and workshop training. *
• Prepare training materials & reuseable assets for shared internal use, including training scripts & facilitation guides, PowerPoint presentations, FAQ documents, tutorials, and instructional learning resources
• Participate in special projects and team initiatives.
• Review and implement feedback from peers and managers.
• Ensure Customer Satisfaction Surveys (CSATs) meet expectations
• Maintain up-to-date knowledge of new and existing RealPage products and features to ensure effective customer adoption and training delivery.
• Perform various ad hoc tasks and special projects as assigned, supporting team objectives and adapting to evolving business needs.
• Demonstrate mastery of assigned product certifications to support training delivery and maintain subject matter expertise

Qualifications

Required:

• Bachelor’s degree or a minimum of one (1) year of relevant experience.
• Strong communication and presentation skills.
• Proficiency in Microsoft Office 365 Product Suite, SnagIt, Zoom, Smartsheet
• Confident public speaking skills with the ability to engage, energize, and effectively facilitate learning in a virtual or in-person classroom setting.
• Excellent interpersonal skills and written/verbal communication skills.

Physical Demands and Working Conditions

• This is a remote position that requires the ability to work effectively from a home office environment.
• Requires the ability to travel up to 50% of the time, which may include domestic flights, driving, and extended periods away from home *
• The role involves prolonged periods of sitting and working on a computer, including extensive use of video conferencing and digital communication tools.
• Must be able to lift and carry up to 10+ pounds occasionally (e.g., transporting materials or equipment during travel).
• Travel may involve varying environmental conditions, including airports, hotels, client sites, and training venues.*
• Flexibility in working hours may be required to accommodate different US time zones and travel schedules.
• Must be able to adapt to changing work environments and maintain productivity while traveling.

Salary and Benefits:

RealPage provides a competitive salary package along with a comprehensive benefit plan that includes:

Health, dental, and vision insurance.

Retirement savings plan with company match.

Paid time off and holidays.

Professional development opportunities.

Performance-based bonus based on position.

Compensation may vary depending on your location, qualifications including job-related education, training, experience, licensure, and certification, that could result at a level outside of these ranges. Certain roles are eligible for additional rewards, including annual bonus, and sales incentives depending on the terms of the applicable plan and role as well as individual performance.

Equal Opportunity Employer: RealPage Company is an equal opportunity employer and committed to creating an inclusive environment for all employees.

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