Please mention DailyRemote when applying

Number one on the FT1000, number one on the Sifted 100. From £1m to over £100m in under three years, with a small, talent-dense team and an electric culture with day one founder intensity. Now we're aiming for £1bn in the next three.
We curate the world's best wellbeing brands across The Four Pillars™: EAT, MOVE, MIND, SLEEP. That's the first chapter.
We are moving from one market to many, from e-commerce to a technology platform, and from curating wellbeing to defining it. We are a health company, so we think we should act like one.
At its fullest expression, Healf redefines what wellbeing means for tens of millions of people.
POAO & Animal-Derived Products
Assess new and existing SKUs to determine their POAO risk category under UK and EU import regulations, and identify the corresponding documentation and border control requirements
Manage Export Health Certificate (EHC) acquisition across our US brand portfolio — coordinating with suppliers, customs agents and UK/EU authorities
Proactively contact international suppliers to obtain and maintain facility registrations and all required import documentation, chasing outstanding items through to completion
Identify documentation requirements for POAO shipments and communicate these clearly to our UK & EUcustoms brokers, ensuring timely action
Monitor UK & EU regulatory requirements and flag any changes that affect import eligibility or documentation
Organic Certification Compliance
Review new and existing SKUs to determine whether organic certification is required based on product composition, labelling claims, and current UK/EU organic import regulations
Obtain and maintain organic certification documentation from all suppliers in line with current UK and EU organic import regulations
Coordinate certificate of inspection (CoI) requirements for organic imports and liaise with approved control bodies
Proactively identify gaps in organic certification coverage across the SKU portfolio and chase suppliers to close them
Compliance Tracker Ownership
Own and maintain Healf's trade compliance tracker end-to-end — covering EHC status, POAO risk classifications, facility registrations, organic certification status, expiry dates, and renewal timelines
Ensure records are kept audit-ready and that upcoming renewals or expirations are flagged well in advance
Assist with commodity code classification research for new products, supporting the Trade Compliance Manager
Essential
Solid hands-on experience in UK and/or EU customs or trade compliance (commodity classification, import documentation, broker liaison)
Coachable and eager to learn all areas of trade compliance
Strong attention to detail, and able to manage multiple documentation workflows at once
Proactive, positive attitude with genuine ownership of their work
Confident communicating directly with suppliers and external authorities in writing
Able to interpret regulatory requirements and apply them to specific products and SKUs
Comfortable working independently and remotely, with regular structured check-ins
Excellent written English
Desirable
Familiarity with POAO import regulations, EHC processes, or food/supplement importing
Experience with organic certification requirements (UK/EU)
Background in food, supplements, or animal-derived product imports
Familiarity with systems such as VEHCS, TRACES, or HMRC import tools
Experience with US suppliers or USDA/APHIS documentation
Competitive and meaningful compensation package for the right person. We ask a great deal of the people who work here. We expect full ownership and a genuine commitment to give this chapter everything you have.
In return, we will give you the same: everything we have, invested in your growth, your wellbeing, and the defining skills of the next decade.
We have built the fastest-growing company in Europe with a team small enough that every person in it shapes the outcome. That is still true today. The next person we hire will change the trajectory of the company.
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