Healf

You will manage customer interactions across multiple digital channels, ensuring every inquiry is resolved with a focus on building long-term relationships. Additionally, you will act as a feedback loop to help improve product and operational experiences based on customer insights.

You will build a rigorous, flexible design system in Figma by extracting patterns from the existing app and documenting them for the team. You will also collaborate with designers and developers to ensure the system is maintainable and aligned with production standards.