Title IV-E Quality Assurance Specialist

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.—all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit www.publicconsultinggroup.com.

Our Human Services team helps state and municipal human services and economic development agencies keep their promises—responsibly and sustainably—to the children, adults, and families they serve. Join us and use your professional skills to build stronger communities and better serve populations in need by making meaningful and lasting changes in government organizations.

Services:

• Program Consulting

• Finance Consulting and Billing Services

• Applied Technology

• Outsourcing and Operations

• Strategy

• Project and Grants Management

• Assessments and Feasibility Studies

Public Consulting Group, LLC. is currently seeking a Title IV-E Quality Assurance Specialist. This position will be part of the team responsible for PCG’s federal revenue management for the Wisconsin Department of Children & Families (DCF), the agency that manages foster care and other child welfare activities in Wisconsin.

The Title IV-E program provides federal reimbursement to states for costs associated with children placed in out-of-home care. The Title IV-E Quality Assurance Specialist is responsible for conducting quality assurance reviews of relevant case information (e.g., family composition, licensure of foster care settings) in state data systems and assessing Title IV-E eligibility criteria in accordance with state and federal guidelines.

An ideal candidate will be a team player with excellent attention to detail and organizational skills who is interested in supporting the work of state government and/or human service organizations.

Duties and Responsibilities

• Conduct quality assurance review of Title IV-E eligibility determinations, including review of electronic case file, relevant legal documentation, and relevant financial documentation to ensure accuracy and compliance.
• Works with Title IV-E Eligibility staff to achieve excellent performance, meaningful outputs, and adherence to stringent federal, state, county, and company compliance objectives.
• Meets weekly project goals for QA evaluation compliance.
• Conducts audits and reviews/analyzes data and documentation.
• Works within a team to accomplish other duties on projects to meet necessary deadlines.
• Ensures quality control procedures for operational processes are performed.
• Validates and complete monthly reports that measure project objectives.
• Analyzes data and reports to determine error trends.
• Support Eligibility Manager in supervision of team and other tasks as required.
• Travel within Wisconsin, as needed.

Required Skills

• Ability to understand and interpret federal and state laws and regulations.
• Strong analytical skills, including the ability to analyze and organize data
• Excellent written and verbal communication and client-facing skills.
• Ability to work independently and within a team.
• Ability to prioritize responsibilities and manage time to meet critical deadlines.
• Ability to effectively use Microsoft Office applications, including Excel, Word, and Outlook.
• Proficient in written and spoken English.

Qualifications

• Bachelor’s degree preferred.
• 4+ years of relevant work experience, including at least one year of Title IV-E eligibility experience

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Compensation:

Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience.  As required by applicable law, PCG provides a reasonable range of compensation for this role. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave.

Range: $44,300 - $65,000

PCG does not sponsor newly hired foreign national workers for work authorization, including H-1B sponsorship.

EEO Statement:

Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.