Therapist Team Supervisor

Therapist Team Supervisor
Full-Time | Remote | Reports to the Clinical Director

About Fort Health

Fort Health is a virtual pediatric mental healthcare company on a mission to broaden access to quality, affordable, and evidence-based mental health services for children aged 4 to 24 with mild/moderate depression, anxiety, and ADHD and their families. Built in partnership with the Child Mind Institute, an independent nonprofit dedicated to furthering pediatric mental health through care, education, and science, we believe that telehealth technology, well-trained and supported clinical teams, the consistent use of evidence based treatment informed by regular outcomes tracking, and deeper connection with pediatricians and community providers is the path towards solving for the mental healthcare access barriers that so many families face today.

About the Role

Fort Health is building the clinical infrastructure a growing virtual pediatric mental health practice needs to scale without losing fidelity to its evidence-based care model, and without burning out the clinicians delivering it. As we grow, our Clinical Team Supervisors are the connective tissue between that model and the therapists who deliver it every day.

This is a hybrid clinical and people-leadership role: keep close to the work your team is doing by maintaining 2-4 hours/week of direct patient care and the remainder is spent leading a team of therapists - a mix of 1099 contractors and W-2 employees - through hiring, onboarding, training, clinical supervision, and day-to-day performance management. You'll stay a practicing clinician while also becoming a people manager other clinicians want to work for.

We're looking for someone who can hold both halves of this role at a high bar: someone whose clinical judgment therapists trust, and whose feedback, coaching, and performance management therapists grow from. In mental health, "clinical supervisor" often gets narrowed to clinical oversight alone; this role is deliberately broader, and the people-management half is not optional or secondary.

What We're Looking For

Clinical Expertise

• Independently licensed mental health clinician (PhD/PsyD, LCSW, LMFT, LPC, LMHC, etc) with an unrestricted license in NY, NJ, IL, TX, or PA

• 5+ years of post-licensure experience working with children, adolescents, and families, with strong grounding in evidence-based treatment approaches, particularly CBT and related behavioral interventions

• Experience using measurement-based care and clinical outcomes data to inform treatment decisions, assess progress, and support effective, goal-oriented care

• 2+ years providing individual clinical supervision including case consultation, risk and crisis management, ethical decision-making, and documentation quality

• Deep commitment to evidence-based, goal-oriented care, with the ability to coach clinicians toward fidelity while still exercising sound clinical judgment and individualizing treatment

• Demonstrated ability to develop clinicians through specific feedback, case-based coaching, clear expectations, and ongoing assessment of clinical practice. not simply provide consultation or answer clinical questions

• Telehealth & Tech Savvy: Comfortable with EMRs, outcome tracking tools, and leading in a remote-first culture.

• Leadership Mindset: Empathetic communicator who thrives on helping others succeed, giving constructive feedback, and navigating change

People & Performance Management

• Direct experience managing people including regular 1:1s, performance feedback, and goal-setting

• Track record of addressing performance concerns directly and constructively, from informal coaching through formal performance interventions, in partnership with HR and clinical leadership

• Experience evaluating individual and team performance against clear metrics (e.g., caseload, clinical quality, adherence to care model) and translating those metrics into coaching

• Ability to balance clinician support with clear accountability and consistently communicate both the “what” and the “why” behind expectations

• Ability to build a team culture in which high-performing clinicians feel supported, challenged, connected, and motivated to stay

• Strong written and verbal communication skills, with the judgment to flex between clinical, people-management, and cross-functional audiences

• A growth mindset, comfort giving and receiving direct feedback, and the self-direction to operate effectively in a fast-moving, fully remote environment

What You'll Be Doing

Clinical Excellence & Supervision

• Provide individual and group clinical supervision, including case consultation, clinical decision-making, risk management, and care planning

• Coach clinicians in the consistent delivery of Fort Health’s evidence-based care model, using supervision, case review, outcomes data, and direct feedback to strengthen clinical practice

• Monitor clinical quality, measurement-based care practices, documentation, and adherence to legal, ethical, and company standards across your team

• Support clinical quality assurance through documentation review, policy adherence, timely completion standards, and other quality-monitoring activities

• Serve as the primary clinical resource for case consultation, risk situations, and other time-sensitive clinical questions between formal supervision touchpoints

• Carry a small caseload (approximately 10% of your time), providing evidence-based treatment via telehealth to children, adolescents, and their parents/caregivers

Clinician Coaching & Performance

• Own the clinical performance, development, and engagement of an assigned team of approximately 20–25 therapists spanning part-time employees and contractors

• Establish clear expectations and use clinical, quality, and operational performance data to identify strengths, gaps, and opportunities for improvement

• Deliver regular, specific, and actionable feedback; recognize strong performance and address concerns early before they become larger performance issues

• Lead performance interventions when expectations are not being met, including structured coaching and formal performance management when necessary

• Monitor clinician capacity, caseload health, and scheduling performance; coach team members toward expectations and partner with operations when intervention is needed

• Support clinicians through organizational and clinical change, helping translate strategic priorities into clear expectations for day-to-day practice

Hiring, Onboarding & Team Growth

• Partner with recruiting to interview, evaluate, and select high-quality clinicians who are well aligned with Fort Health’s clinical model and expectations

• Lead the clinical onboarding and ramp-up experience for new clinicians on your team, partnering with recruiting, operations, and other stakeholders to ensure a smooth transition into patient care

• Serve as a new clinician’s primary contact during their first weeks and months, proactively identifying coaching needs and helping them build confidence and competence in Fort Health’s model

• Support ongoing clinician learning and development through supervision, training, case-based coaching, and other opportunities for deliberate practice

• Advocate for the continued development and growth of high-performing clinicians and identify opportunities to deepen their contribution to the team

Clinical Leadership & Continuous Improvement

• Build and protect a clinical culture that engages and retains high-performing clinicians

• Partner cross-functionally to implement clinical processes, policies, tools, and strategic initiatives across the organization

• Bring forward patterns and insights from your team that can inform broader clinical, operational, training, and workforce decisions

• Identify recurring friction points or barriers affecting clinician performance and patient care, and partner with the appropriate teams to improve them

• Contribute to clinical training curriculum, quality initiatives, and special projects in partnership with clinical leadership

Why Join Us

• $85,000-$95,000 salary dependant on experience and qualifications

• Comprehensive health, dental, and vision insurance.

• True Work-Life Balance: Schedule and hours are more flexible than typical corporate or clinical settings, generous PTO, and mental health days designed to prevent burnout, minimal on-call responsibilities, supportive colleagues.

• Professional Growth as clinician: Clear path to grow leadership and people management skills, without giving up direct patient care completely

• Supportive Infrastructure: Dedicated administrative and and technology supports built for mental health care teams in effort to allow your team to focus on care delivery

• Build something better: help shape the people-management practices and clinical training infrastructure for a growing company, not just inherit them

• Make a difference: dig in with great team to build a better way for thousands of families to receive high quality care