Test Engineer II

We are looking for a Test Engineer II to validate CCS applications through manual and automated testing. The role will analyze requirements, create test scenarios, execute tests, identify defects, and support reliable product delivery. The role typically requires at least two years of relevant experience.

Key Responsibilities

• Create and maintain test cases, test scripts, test data, and test plans.
• Perform functional, regression, integration, application, and end-to-end testing.
• Develop and maintain automated tests using Reqnroll/SpecFlow.
• Analyze test results, troubleshoot issues, and perform root-cause analysis.
• Log, track, retest, and communicate software defects.
• Collaborate with Developers, Business Analysts, Product Owners, and support teams.
• Participate in Agile ceremonies, release validation, and production-readiness activities.
• Contribute to test automation improvements and execution through Azure DevOps and Jenkins.

These responsibilities reflect the core expectations for Test Engineer II, including manual and automated testing, requirements analysis, defect investigation, and release participation.

Required Qualifications

• Bachelor’s degree in Computer Science, Engineering, IT, or a related field.
• 2 - 5 years of experience in software testing or test engineering.
• Experience with manual and automated testing.
• Experience with Reqnroll/SpecFlow, Azure DevOps, and Jenkins.
• Knowledge of test management, defect tracking, scripting, and SQL.
• Strong analytical, troubleshooting, communication, and collaboration skills.

Preferred

• Experience testing CCS, billing, customer-care, order-management, or other enterprise systems.
• Exposure to mainframe or transaction-processing environments.
• Experience with release validation and production-readiness testing.

Location(s):

Accommodation:

If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at accommodations@csgi.com. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.

Our Guiding Principles:

Impact: Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen.

Integrity: Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are.

Inspiration: Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.

Our Story:

CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.

By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are. Learn more about CSG Inclusion & Impact here.