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The SNF/PDPM Quality Analyst conducts quality reviews of audits to ensure compliance with CMS regulations and internal policies. The role identifies quality trends, provides constructive feedback to auditors, and contributes to operational excellence.
This is a remote position where the SNF/PDPM Quality Analyst is responsible for conducting quality reviews of completed audits, ensuring compliance with CMS regulations, internal policies client requirements, and audit methodologies. The role evaluates the accuracy, consistency, and defensibility of audit determinations, identifies trends and process improvement opportunities, and contributes to overall quality performance and operational excellence.
For more information on benefits and what we offer please visit us at https://www.exlservice.com/us-careers-and-benefits
Quality Review and Audit Oversight: Demonstrates expertise in the following:
Perform quality reviews of completed SNF/PDPM audits to validate coding accuracy, reimbursement determinations, supporting documentation, and audit rationale
Ensure audit findings align with CMS guidelines, RAI Manual requirements, PDPM regulations, client requirements, and departmental procedures
Document quality review findings clearly and accurately
Identify quality trends, recurring audit errors, and opportunities for process improvement
Provide constructive written feedback to auditors
Performance Management: Consistently contributes to client saving/internal revenue goals
Team Work: Understands duties, team goals, and consistently achieves performance required
Demonstrates awareness of goals by achieving performance requirements (self-accountability)
Responds timely to emails and meeting requests (is in attendance as scheduled/requested)
Actively participates in discussions and Team Meetings, providing suggestions of improvement or volunteers when needed
Adhere to all EXL Health policies and procedures
Report any problems in the audit or quality process to Quality Manager for resolution.
Continuous Improvement / Education
Maintain current knowledge of CMS regulations, PDPM reimbursement methodology, MDS 3.0 requirements, and industry best practices
Monitor regulatory changes affecting SNF/PDPM auditing activities
Registered Nurse, Licensed Practical Nurse, or Licensed Vocational Nurse license in good standing in the state that you reside
Minimum of 5 years’ experience with SNF clinical, MDS 3.0 completion, PDPM reimbursement methodology, quality assurance, auditing, and/or related experience
Advanced knowledge of MDS 3.0 coding guidelines, skilled nursing facility (SNF) levels of care, and PDPM reimbursement
Previous experience/exposure to the billing of HIPPS codes
Experience reviewing audit findings, conducting quality revises, or performing compliance monitoring activities
Knowledge & Skills
Experience with: Excel, PowerPoint, Outlook, and Word
Experience with Encoder tools such as 3M
Experience with and expertise with Medicare Local Coverage Determinations (LCD) and National Coverage Determinations (NCD)
Must be detail oriented
Must have excellent verbal and written communication skills
Must be self-directed and able to work with minimum oversight
What We Offer You:
At EXL Health, you’ll not only do meaningful work—you’ll grow your career, expand your skills, and be part of a team that values your contribution.
Ready to take your career to the next level? Apply today!
The posted base salary range is the hiring base salary range for this role. Final offers are based on several factors, including: the candidate's skills and experience, internal pay equity, work location, market conditions for the role, and the specific scope and responsibilities of the position.
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