Telehealth Care Coordinator

WellNow Urgent Care takes pride in creating an environment filled with meaningful work and opportunities by investing in our colleagues. We offer competitive salaries and a comprehensive benefits package which includes numerous continuing education options. WellNow has over 170+ locations and we are continuing to grow! That means our colleagues can transfer facilities in any of the markets we serve. We are committed to offering our patients the best care by adding talented healthcare professionals. 

We have an exciting opportunity to join our WellNow Virtual Care team as a Telehealth Care Coordinator. This is a fully remote role supports the WellNow Virtual Care department by processing patient registration records to ensure all needed patient information is correctly inputted and captured in our electronic medical records (“EMR”) system.  

Salary:  

• Starting at $18.00 per hour

At WellNow Urgent Care you’ll enjoy: 

• Competitive salary  
• Continuing education opportunities 
• Medical benefits, including vision coverage, FSA/HSA options, and prescription drug coverage 
• 401(k) plan with a company match for your future financial security 
• Free urgent care visits for you and your eligible dependents  
• Opportunities for promotional growth as we continue to expand our presence 

Essential Job Functions:

• Evaluate patient records for accuracy and completion, and manually transcribe patient data into various EMR systems as required 
• Research medical, demographic, and financial elements of patient data to close a patient record efficiently and accurately  
• Maintain accurate and organized files, following established policies and procedures  
• Identify trends and issues, advise leadership when additional support may be needed  
• Complete daily work logs as assigned, proactively communicate results and status  
• Demonstrate strong work ethic and attention to detail 
• Maintain HIPAA compliance 
• Committed to the specialty of Urgent Care, with a focus on serving our communities with quick, convenient, and quality care with continued clinical and patient experience training. 

Minimum Qualifications:

• High School Diploma or equivalent required
• 1+ year experience with data entry or medical billing, preferably with a healthcare EMR 
• Customer service experience preferred 
• Strong communication skills 

WellNow, is part of TAG-The Aspen Group's family of healthcare brands.

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