The telecaller is responsible for making outbound calls to leads, qualifying prospects, and pitching products or services. They also handle incoming support inquiries and maintain accurate records of all interactions within a CRM database.
This is a remote position.
telecaller connects with prospective or current clients by phone or online channels to generate sales, qualify leads, or answer support queries. They use communication scripts, document interactions in a CRM database, and work to meet daily conversion goals.Key ResponsibilitiesMake outbound calls to cold or warm leads using scripts.Answer incoming support or inquiry calls.Qualify leads and pitch products or services.Update customer information and notes in CRM software.Conduct follow-up calls to nurture prospects.Meet daily or weekly calling and sales targets.Job RequirementsHigh school diploma or equivalent.Strong verbal communication and active listening skills.Basic computer literacy and familiarity with CRM tools.Resilience and a positive attitude toward rejection.Prior experience in telesales or customer service is a plus.If you want to tailor this further, tell me:Is this role for sales, lead generation, or customer support?Is it remote or office-based?